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Starbucks

3.0

About this business

Location details

41415 Ryan Rd, Ashburn, VA 20148, Ashburn, VA, 20148, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun6:00 a.m. to 7:00 p.m.
3.0114 reviews
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Swathi Gandham's profile image
Swathi Gandham 
3 weeks ago

I had a very disappointing experience at this Starbucks location. The staff’s behavior was extremely rude and unprofessional. I waited for over 15 minutes without any acknowledgment, even though there were no customers in line. The employees were busy organizing cups and other items but did not bother to respond or take my order. Basic customer service and courtesy were completely lacking. This experience was frustrating and unacceptable, and I do not expect this level of service from Starbucks. 

Steve G's profile image
Steve G 
a month ago

Female employee never acknowledged me standing at the counter waiting to order, …and continued to ignore me as she cleaned up. I ended up walking away. Never going to another Starbucks at Harris Teeter ! 

Sri Pallavi Nevuri's profile image
Sri Pallavi Nevuri 
a month ago

I had a bad experience with customer service. The representative showed a complete lack of interest. No proper response and it took around 20min to make 1 drink and 3/4th glass only has whipping cream although I mentioned No cream. Complete disappointment. 

Kirollos Daniel's profile image
Kirollos Daniel 
2 months ago

I ordered Carmel Frappuccino and I got something else that I am not sure that is it!! I think the stuff needs training special the girl covered her hair, she doesn't know what she is doing! 

barbie reddy's profile image
barbie reddy 
3 months ago

I had a terrible experience with customer service. The representative was dismissive, unprofessional, and showed a complete lack of respect. They were not responding properly or addressing my concerns, which made the situation even worse. Staff with such behavior should be replaced, as this is unacceptable in a customer-facing role 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3 star rating with 114 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 7:00 p.m.  

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