This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Starbucks
- Coffee & Tea
- Frankfort, IL
About this business
Location details
21001 South La Grange Road, Frankfort, IL 60423, Frankfort, IL, 60423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
Stood for ten minutes listening to a conversation between a Mariano's employee and a Starbucks employee on some surgery on an elbow without being acknowledged at all by either employee who clearly saw me standing in line. As I was walking away, I heard the employee say something about an issue with a machine. Food for thought in a customer service environment - acknowledge a customer, say hi, I'll be right with you. We are having problems with a machine as opposed to ignoring a customer completely. Shame on both employees.
Placed a pick up order that was supposed to be ready at 7:56am… Barista was too busy on her phone to worry about making the orders until I had to say something to her then she decided to pull the tickets. Absolutely ridiculous!
The presentation of the sandwich was fantastic prior to me, dropping it on my shift knob uhh.. Atmosphere is what you would expect from Starbucks, flamboyant people perpetually, gazing at their exorbitant apple products. As far as service goes, I left with haste this morning and didn’t grab my water bottle . And sure enough before succumbing to dehydration I was offered an ethos water bottle. Bonus points to the brunette ? that shouted at me “Hello” felt like a Dragonborne spoke to me.
Always great and friendly service!
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.1 star rating with 11 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com