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Starbucks
- Coffee & Tea
- Anaheim, CA
About this business
Location details
777 Convention Way, Anaheim, CA 92802, Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:00 p.m. | |
| Tue | 6:00 a.m. to 4:00 p.m. | |
| Wed | 6:00 a.m. to 4:00 p.m. | |
| Thu | 6:00 a.m. to 4:00 p.m. | |
| Fri | 6:00 a.m. to 4:00 p.m. | |
| Sat | 6:00 a.m. to 4:00 p.m. | |
| Sun | 6:00 a.m. to 4:00 p.m. |
Worst Starbucks I’ve been to so far. Slowest one by a long shot. Avg wait so far has been 30-40 minutes even in a short line. Used my app for points 2 days in a row to gain points. On the 3rd day they told me they can’t scan my app. That they “don’t have a way to do it.”
It took over took get our food and drinks. They have no sense of organization or process at all.
I really want to give this 5 stars but just cannot. There is no order ahead. There is a constant line and it took me 30 minutes for a coffee. The service itself was great but poor management planning. The only reason any coffee shop drink takes> 5 minutes is poor process, poor management, ambivalence or a combination. In this case- it appears to be all three. Coffee is good! Not worth 40 minutes though.
Visited this location each morning of our stay at the Hilton Anaheim. The first day Frances took our order and was fantastic and deserves high praise. She was enthusiastic and engaging not just with my wife and I, but our daughter as well. Frances helped her find a new favorite drink and feel special in the process, along with the barista that made the drink, unfortunately we missed her name: Each of the next 2 mornings we returned and received great service as well. Great job in this location, which can get busy being in a ... read more
The Barista was clearly still in training. I think it's bad management to have a trainee all alone. She was clueless about my order (pumpkin creme) and she gave me the wrong size. Also the wait is so long because they are short staffed. Plus, the same order is cheaper at Hyatt across the way. Order ahead is not an option at Hilton, but you can order ahead at Hyatt.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.7 star rating with 300 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 4:00 p.m.
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