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Starbucks
- Coffee & Tea
- Plano, TX
About this business
Location details
7121 Bishop Rd, Plano, TX 75024, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 6:00 p.m. | |
| Sun | 6:00 a.m. to 5:00 p.m. |
The employees at this location seem to be lacking basic customer service skills. On multiple occasions, they have been rude, short-tempered and unable to answer basic menu questions.
I had a disappointing experience at this location over what was a simple customer mistake. Instead of handling it professionally, the interaction felt unnecessarily negative and unwelcoming. The employees did not appear engaged or interested in providing good service, which was noticeably different from another nearby location where I had a much better experience. Customer service matters, especially in small situations like this. How issues are handled can determine whether someone returns, and in this case, it did the oppo... read more
I’m assuming many of the people who left reviews are guests of the Marriott and not actually every day people who live in the area. They’re generally very understaffed for the amount of people they have come through there. So your wait time to get a coffee is going to be longer than usual… I guess unless you’re in Marriott Guest… or there for a business meeting. Because the Starbucks around the corner that is freestanding and on Legacy Drive has so much foot traffic, a Wednesday run group and regulars. We are in and out of t... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.4 star rating with 50 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 6:00 p.m.
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