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203 S Main St, Naperville, IL 60540, Naperville, IL, 60540, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:30 a.m. to 8:00 p.m. | |
Tue | 5:30 a.m. to 8:00 p.m. | |
Wed | 5:30 a.m. to 8:00 p.m. | |
Thu | 5:30 a.m. to 8:00 p.m. | |
Fri | 5:30 a.m. to 9:00 p.m. | |
Sat | 5:30 a.m. to 9:00 p.m. | |
Sun | 5:30 a.m. to 8:00 p.m. |
Slow service…under staffed…higher prices for same drinks vs. Starbucks in close neighboring communities (taxes?); Get me to the DeLorean to take me back to the Starbucks that used to be on this block before the 2 remodeling projects that made this location worse! ☕️
I have never experienced a slower, Starbucks, or coffee shop for that matter, ever. I have given this location a chance more than once. On peak and non-peak days. And I’ve never been able to get any order in under 15 minutes. Including the time I mobile ordered only a bakery item. It seems they consistently have a staff of 3 to 4 people. Which isn’t necessarily an issue. The issue is they all seem to struggle with multitasking or having a sense of urgency. And I honestly don’t even blame the staff. I blame the management. Be... read more
Dear Starbucks & Josh, ♡ Thank you for my Venti Cold Brew Pecan ND Foam drink and my pup cup. You never know what people are going through and talking to me like we're both basking in sunshine and rainbows truly brought joy to every part of what is me. Starbucks, rarely are you not great. (Dont pretend you dont know it.) The price hurts but that's life I guess. Lol. Thanks for the marvelous experience and very happy whip covered shihpoo. ** Reward your staff! I PROMISE you they deserve it!
Beyond disappointed and surprised this store is still allowing poor staffing and the customer service to continue to decline despite the volume. During peak hours you have one barista, a person on cash doing one task at a time, customers waiting in line for several minutes with one person in front of them. Also more focused on mobile orders than people patiently waiting in person ready to order. Step it up Starbucks.
this was my first time being here. i’m a barista at another location in my hometown and i just wanted to grab a drink before school. i walked in and my app said my drink was ready but it wasn’t at handoff. the barista on bar was making other drinks so i waited for her to finish those and hand them out. I said “excuse me” when she handed those out and she looked at me and walked away and i said “umm excuse me” and she gives me this nasty look and said “what” in a rude tone. i said “my app says my drink is done but it’s not he... read more
Starbucks has a 4.2 star rating with 1,024 reviews.
Starbucks is closed now. It will open at 5:30 a.m.
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