Star Carpet & Cleaning Co

Tabby Dahill 

on Google

2 years ago

Stanly was very rude and disrespectful. By far the worst costumer service I have ever seen or dealt with my entire life . Not to mention while we were on the floor looking at a certain carpet we had in mind he told us a price he would give it to us for and once we said yes and went back to the office to pay , he then told us a whole other price . Very sneaky business. ( so glad my gut told me to get out of there and not to go through with it.) And that's not even the half of what we dealt with while there , I could go on and... read more

Kristi Counts 

on Google

2 years ago

This place deserves 0 stars. I have never dealt with such a rude man or business in my entire life. Wrote a check on 1/12/23 for them to bind an area rug. I was told it would take 3 days. I called several times after 1/25/23 and was told each time mine was the next in line. On 2/3/23 I called again and was hung up on before he screamed, if you want that rug you’re going to have to wait! A simple apology would have gone a long way with me. However, when caught in a lie and shady business deals, this is what happens. When I we... read more

Bryan Slaughter 

on Google

2 years ago

If I could rate a zero I would, possibly the worst experience I have ever had with a company/person in my life. Don't be fooled by their competitive pricing because shabby work at best. Scheduled to have carpet laid at 10 am and they did not show until 7 pm after numerous calls, looks like 4 crack heads showed up but hey who am I to judge as long as they can lay carpet, well they can't. The seam was extremely noticable with two spots not even attached to seam tape, have them an opportunity to come out and repair which did lo... read more

Nina Gladen 

on Google

2 years ago

We were preparing to put our home up for sale and scheduled a time for them to come out to clean several rooms. They came out and couldn't get basic wear and tear stains out. Came to find out later that they didn't even use a cleaner when they cleaned. They just used water. Terrible to do business. Don't waste your time and money with this company. Wish I could give them zero stars. 

Alyson Cotten 

on Google

3 years ago

Don't even know what to say. Just pitiful. Took my area rug in to be cleaned. They called me a week later saying it was ready. I picked it up and it still smelled. They said nothing would take the smell out completely. Took it home, enrolled it. It was obvious they NEVER touched it. They didn't even vaccume it. NEVER AGAIN!!!