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Staples

2.8

About this business

Location details

252 Daniel Webster Hwy, Staples Plaza, Nashua, NH, 03060, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.8426 reviews
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Jacob D's profile image
Jacob D 
4 years ago

I ordered a $400 chair online. The delivery service Staples uses left my chair in the rain during a two-day downpour in the driveway of a random, abandoned house several miles away from me on a different street. This is the first and last time I will order something from Staples--don't trust them with valuable purchases under any circumstances." 

Business response:

Staples is truly sorry for the Inconvenience this has caused. You will be contacted by a Staples ****************** specialist to try to resolve and see what happened . 

K. B.'s profile image
K. B. 
4 years ago

Ordered 10 Apple iPads from Staples online. This was my first order ever, from Staples. Two days later I go online, only to find my order has been canceled, but no one knows why. No notification. This is also my last order from Staples. Pure bait and switch online. There's a reason why many of their stores are permanently closed. These people can't be trusted." 

Business response:

Staples is truly sorry for the Inconvenience this has caused. You will be contacted by a Staples ****************** specialist to try to resolve and see what happened . 

K. B.'s profile image
K. B. 
4 years ago

Ordered 10 Apple iPads from Staples online. This was my first order ever, from Staples. Two days later I go online, only to find my order has been canceled, but no one knows why. No notification. This is also my last order from Staples. Pure bait and switch online. There's a reason why many of their stores are permanently closed. These people can't be trusted." 

Business response:

Staples is truly sorry for the Inconvenience this has caused. You will be contacted by a Staples ****************** specialist to try to resolve and see what happened . 

Paul K's profile image
Paul K 
4 years ago

Save your time and don't use their online store. No wonder why ****** Prime and others are taking over. Their "next day guarantee" shipment didn't come next day. Ok. Things happen, although I particularly ordered it from Staples because I needed as soon as possible. The tracker says it's going be delivered on Monday (I ordered on Thursday morning), but the tracker has never been updated after they shipped on Friday which was the day I was supposed to receive the package already. Then of course it didn't arrive on Monday (yes... read more

Business response:

Thank you for your Feedback our Customer Relations team will be reaching out to you soon. 

Paul K's profile image
Paul K 
4 years ago

Save your time and don't use their online store. No wonder why ****** Prime and others are taking over. Their "next day guarantee" shipment didn't come next day. Ok. Things happen, although I particularly ordered it from Staples because I needed as soon as possible. The tracker says it's going be delivered on Monday (I ordered on Thursday morning), but the tracker has never been updated after they shipped on Friday which was the day I was supposed to receive the package already. Then of course it didn't arrive on Monday (yes... read more

Business response:

Thank you for your Feedback our Customer Relations team will be reaching out to you soon. 

Angie V's profile image
Angie V 
4 years ago

My daughter just went to get a color copy of something that was around 18"x24". They charged her $20!!!!!! A couple of weeks ago, I got a color copy of something 24"x36" and it was $8!!!!!!!! And they were going to charge her $25 to do it in an hour!!! THIS IS PRICE GOUGING. And they are saying it's because of *****. I'm done with ****** THIS BS!!!!!!!! 

Business response:

Staples apologizes for the inconvenience. Depending on the amount of ink, paper, and which machine was used prices may vary. We recommend getting an estimate before a job is being done to make an informed decision on how to proceed going forward. 

Angie V's profile image
Angie V 
4 years ago

My daughter just went to get a color copy of something that was around 18"x24". They charged her $20!!!!!! A couple of weeks ago, I got a color copy of something 24"x36" and it was $8!!!!!!!! And they were going to charge her $25 to do it in an hour!!! THIS IS PRICE GOUGING. And they are saying it's because of *****. I'm done with ****** THIS BS!!!!!!!! 

Business response:

Staples apologizes for the inconvenience. Depending on the amount of ink, paper, and which machine was used prices may vary. We recommend getting an estimate before a job is being done to make an informed decision on how to proceed going forward. 

Rose B's profile image
Rose B 
4 years ago

I purchased a new HP 9015 Printer at Staples on 3/15 with a warranty. It failed on 3/25. I will be returning tomorrow... Minus 3 stars... 

Business response:

Thank you for your Feedback our Customer Relations team will be reaching out to you soon. 

Rose B's profile image
Rose B 
4 years ago

I purchased a new HP 9015 Printer at Staples on 3/15 with a warranty. It failed on 3/25. I will be returning tomorrow... Minus 3 stars... 

Business response:

Thank you for your Feedback our Customer Relations team will be reaching out to you soon. 

Frequently asked questions about Staples

How is Staples rated?

Staples has a 2.8 star rating with 426 reviews. 

When is Staples open?

Staples is open now. It will close at 9:00 p.m. 

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