Staples

Wayne Michael L 

on BBB

4 years ago

Sorry company pickey they don't care another Office Depot and ******* scum dont buy from them hopefulley they will go out of business like FRy's 

Courtney M. 

on BBB

4 years ago

Placed an order for a pc online, noticed it was processing for several days, I had to call them only to find out the item was out of stock, they offered a better pc for my original sale price but I get a callback an hour later that it is also out of stock (at this point I have 2 large pending charges on the card) finally got frustrated and bought one at ********, so when I went to cancel my order they told me they don't do cancelations unless it's under 30minutes from when I placed the order, the order is still under process... read more

Courtney M. 

on BBB

4 years ago

Placed an order for a pc online, noticed it was processing for several days, I had to call them only to find out the item was out of stock, they offered a better pc for my original sale price but I get a callback an hour later that it is also out of stock (at this point I have 2 large pending charges on the card) finally got frustrated and bought one at ********, so when I went to cancel my order they told me they don't do cancelations unless it's under 30minutes from when I placed the order, the order is still under process... read more

Jenifer B 

on BBB

4 years ago

Ordered a new printer from the website on 5/14/21 to deliver to my office because mine wasn't working and Staples was the only one with my brand "in stock". It was set to deliver 6/14 but then on 6/14 i got an email notifying me the delivery had changed to 6/17/21 instead. I was ok with this. But then i just get a new email today 6/16 telling me my order has now been cancelled the DAY BEFORE DELIVERY because it is not only **T in stock but not being stocked for the future anymore either. So here i sit on the day before deliv... read more

Jenifer B 

on BBB

4 years ago

Ordered a new printer from the website on 5/14/21 to deliver to my office because mine wasn't working and Staples was the only one with my brand "in stock". It was set to deliver 6/14 but then on 6/14 i got an email notifying me the delivery had changed to 6/17/21 instead. I was ok with this. But then i just get a new email today 6/16 telling me my order has now been cancelled the DAY BEFORE DELIVERY because it is not only **T in stock but not being stocked for the future anymore either. So here i sit on the day before deliv... read more

MemphisDentist 

on BBB

4 years ago

On Friday, June 4th, I attempted to order a ***************** Laptop 4 from Staples. They seemed to be the only ones that had it in stock. The first order that I attempted to place was rejected by my credit card company as potential fraud. I cleared this up with them and then placed another order that night. I kept up the with tracking info on Saturday June 5th and it still seemed to be in process. This morning (Sunday June 6th), I checked the tracking info and the order was canceled - without notifying me at all. I spoke wi... read more

MemphisDentist 

on BBB

4 years ago

On Friday, June 4th, I attempted to order a ***************** Laptop 4 from Staples. They seemed to be the only ones that had it in stock. The first order that I attempted to place was rejected by my credit card company as potential fraud. I cleared this up with them and then placed another order that night. I kept up the with tracking info on Saturday June 5th and it still seemed to be in process. This morning (Sunday June 6th), I checked the tracking info and the order was canceled - without notifying me at all. I spoke wi... read more

rickb54 

on BBB

4 years ago

I purchased an office chair from Staples on 12 Mar 2021, it has a 10 year warranty and is item # 24328569 Model# 53236. According to the web cite this chair is rated for 400 lbs ( I am 350) for up to 10 hours a day usage. It cost me $216.49. Frankly the only reason I ended up with a Staples brand office chair is because Office Max seems to only sell chairs manufactured by ****************. True innovations has the worst customer service on the planet and I was tired of trying to get them to answer the phone or emails when it... read more

rickb54 

on BBB

4 years ago

I purchased an office chair from Staples on 12 Mar 2021, it has a 10 year warranty and is item # 24328569 Model# 53236. According to the web cite this chair is rated for 400 lbs ( I am 350) for up to 10 hours a day usage. It cost me $216.49. Frankly the only reason I ended up with a Staples brand office chair is because Office Max seems to only sell chairs manufactured by ****************. True innovations has the worst customer service on the planet and I was tired of trying to get them to answer the phone or emails when it... read more