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1444 Western Ave B, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Website lists their hours as open until 5 PM. Got here at 4:55 PM to pick up meds and the doors are locked and the office is empty. They keep trying to charge a copay for preventative care visits that are covered 100%. Months later after my insurance company has already called them out on upcharging, they are still sending me bills. They can't be bothered to respond to requests for appointments though. Probably too busy with all that insurance fraud. When you call to schedule an appointment, you wait on hold for over half an... read more
They keep trying to charge a copay for preventative care visits that are covered 100%. Months later after my insurance company has already called them out on upcharging, they are still sending me bills. They can't be bothered to respond to requests for appointments though. Probably too busy with all that insurance fraud. When you call to schedule an appointment, you wait on hold for over half an hour. I'm please with the actual medical staff, but the administration leaves a lot to be desired.
The people working are good, but thier call system is a zero. They literally left I message with a call back number that was not functioning, as in not a working number. Called to ask if I should reschedule as I didn't get a blood test done as I was supposed to (100% "my bad"). Picked best option and system said that option is currently unavailable. Then put on perma hold, so I hung up. Called back later and that option was available and I spoke with staff and my concerns/questions were handled appropriately and professional... read more
Worst St Peter's office. Receptionist will hang up on you if they get frustrated. Maybe they shouldn't be working there. Either way, avoid. There are better offices in the area.
St Peter's Health Partners has a 2 star rating with 28 reviews.
St Peter's Health Partners is closed now. It will open tomorrow at 9:00 a.m.
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