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St Peter's Health Partners

2.0
  • Albany, NY

About this business

Location details

1444 Western Ave B, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.027 reviews
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Meghann Gordon's profile image
Meghann Gordon 
on Google
6 months ago

Website lists their hours as open until 5 PM. Got here at 4:55 PM to pick up meds and the doors are locked and the office is empty. They keep trying to charge a copay for preventative care visits that are covered 100%. Months later after my insurance company has already called them out on upcharging, they are still sending me bills. They can't be bothered to respond to requests for appointments though. Probably too busy with all that insurance fraud. When you call to schedule an appointment, you wait on hold for over half an... read more

Meghann Gordon's profile image
Meghann Gordon 
on Google
8 months ago

They keep trying to charge a copay for preventative care visits that are covered 100%. Months later after my insurance company has already called them out on upcharging, they are still sending me bills. They can't be bothered to respond to requests for appointments though. Probably too busy with all that insurance fraud. When you call to schedule an appointment, you wait on hold for over half an hour. I'm please with the actual medical staff, but the administration leaves a lot to be desired. 

Martin Dale's profile image
Martin Dale 
on Google
9 months ago

The people working are good, but thier call system is a zero. They literally left I message with a call back number that was not functioning, as in not a working number. Called to ask if I should reschedule as I didn't get a blood test done as I was supposed to (100% "my bad"). Picked best option and system said that option is currently unavailable. Then put on perma hold, so I hung up. Called back later and that option was available and I spoke with staff and my concerns/questions were handled appropriately and professional... read more

E M00se's profile image
E M00se 
on Google
11 months ago

Worst St Peter's office. Receptionist will hang up on you if they get frustrated. Maybe they shouldn't be working there. Either way, avoid. There are better offices in the area. 

Meredith Leigh Briere's profile image
Meredith Leigh Briere 
on Google
11 months ago

I’ve definitely had mediocre experiences with staff here, but I absolutely love mine and my husband’s NP, Jasper Yuen. He’s wonderful, caring, and extremely attentive. He’s not pushy with medications and he listens and makes sure that any treatment for ailments or illness aligns with his patient’s wishes. I struggled for many years to advocate for myself in a medical situation and am so glad I found someone who wants to participate in my care rather than direct me in my care. I cannot recommend Jasper enough. I also recogniz... read more

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Frequently asked questions about St Peter's Health Partners

How is St Peter's Health Partners rated?

St Peter's Health Partners has a 2 star rating with 27 reviews. 

When is St Peter's Health Partners open?

St Peter's Health Partners is open now. It will close at 6:00 p.m.  

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