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St. Louis Children's Hospital Emergency Room
- Emergency Medicine
- St. Louis, MO
About this business
Location details
1 Childrens Pl, St. Louis, MO, 63110, United States
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Absolutely the worst medical experience I have had in my life. The staff were rude and very inattentive, they failed to monitor my 16 month old baby’s iv for 3 hours which resulted in a severe case of infiltration in her arm. Our room was filthy and room service refused to clean it. While our short 2 day stay we asked the staff to remove the same urine deposit in the bathroom, from a roommate that had been discharged, which they never did. My baby is severely traumatized by our experience here and I would not recommend anyon... read more
Business response:
Mr. Zoellner - We are sorry, and embarrassed, that we missed this review when you first left it and we’re even sorrier to hear about your experience. What you are describing does not meet our service standards and we’d very much like to follow up with our staff to understand what happened. Are you willing to message us directly so we can learn more? Again, we are sorry to have let you down.
Absolutely the worst medical experience I have had in my life. The staff were rude and very inattentive, they failed to monitor my 16 month old baby’s iv for 3 hours which resulted in a severe case of infiltration in her arm. Our room was filthy and room service refused to clean it. While our short 2 day stay we asked the staff to remove the same urine deposit in the bathroom, from a roommate that had been discharged, which they never did. My baby is severely traumatized by our experience here and I would not recommend anyon... read more
RecommendedBusiness response:
Thank you, Derrol!
Frequently asked questions about St. Louis Children's Hospital Emergency Room
How is St. Louis Children's Hospital Emergency Room rated?
St. Louis Children's Hospital Emergency Room has a 4.5 star rating with 1,178 reviews.
When is St. Louis Children's Hospital Emergency Room open?
St. Louis Children's Hospital Emergency Room is open now. It is open 24/7.
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