St. John Health System

Jean F 

on BBB

2 years ago

Horrible!! Never before have I experienced such an incompetent ER. People truly sick, hurting in pain and I counted 9 people laughing and talking, loudly at the charge desk for over 30 min. at this point… I stepped out and they are telling jokes!! We asked for help and finally a nurse came into the room with attitude to inform us they were waiting on an ER doctor to come into the room. Well, get your but up from the party!! Seriously… isn’t the break room for this kind of behavior! Oh, and did I note that my husband, who was... read more

Lonnell F 

on BBB

2 years ago

My husband was staying in St.John’s in Tulsa, Ok. He had 10hrs of back surgery 8/2/23 & another 6 hrs on 8/4/23. He was placed in ICU on *** floor in rm ***. Every nurse taking care of him went above & beyond. Outstanding. Except On 8/9/23 Maddison ********** started off walking in flipping lights on & opening shades before 7am. He asked her to shut the shades & please turn off the light, he was tired & needed more rest. He had been up all night on bed pan due to them giving him laxatives. She said “NO” with an attitude. She... read more

Melissa S 

on BBB

3 years ago

I have diverticulitis and fluid on my lungs I was told if my pain got worse to go to the ER I chose your hospital and what a big mistake Jamie and Andy were the triage nurses From the moment I sat down they were hateful and sarcastic Jamie said I don't know what we would do for you we have no beds they both acted as tho I had no right too seek help from here I'm going through so much already! And as I've waited in this waiting room I have listen And watched them be so unprofessional and heartless towards theese people how pa... read more

Dorothy H 

on BBB

3 years ago

I had an appointment with my surgeon and he missed it so I rescheduled for following month. Moved a couple hours away and on my way to Tulsa, husband took wrong exit and I tried calling Dr Kirkpatrick office but kept getting answering service. Finally got the receptionist on the phone at 9 sharp, my appointment time and she scolded me like a child and said all I did was waste his time and she refused to make me another appointment and said there was no use coming in late. I'm a dialysis patient and can only have appointments... read more

Norman C 

on BBB

3 years ago

St. John Med. Ctr. in Tulsa ER had 20 or more patients waiting in the wait room where a door kept opening and freezing air kept blowing in on the sick and elderly. I was disgusted at how they were being treated by waiting hours to see a doctor or get a room. They get millions of dollars donated yet it goes to build a wing onto the bldg. or something else that really isn't important as taken care of those waiting for hours in the cold and in pain. My mother went in for pneumonia by ambulance. She waited in the wait room for 1... read more

Cristina C 

on BBB

3 years ago

Do not use any St John facility. Any business associated with ********* should be avoided at all cost. Their "doctors" are subpar at best. Their billing department is worse. 

Nikki D 

on BBB

3 years ago

Ascension St. John's Hospital in Owasso Oklahoma transfered my mother out of state without my knowledge. After the transfer happened, the receiving hospital left a voice mail for one of my sisters saying our "FATHER" was transfered. My mother was supposed to be transfered to St John's main Hospital in Tulsa. My mother has dementia and seizures, she is a fall risk. My sisters and I are on her POA as her medical advocates. St. John's Owasso has all of our correct phone #'s and yet no one called us. Even if she was going to tra... read more

Kristen K 

on BBB

4 years ago

I have been utilizing the St John Health system for 7 years, including through the transition to Ascension. During that time my children and I have had several visits, regarding a birth, injuries etc. We have received treatment and imaging. Without fail, every time I have used this system they immediately send me to collections. I have called MULTIPLE times to straighten out the billing and insurance and EVERY time I DO NOT owe anything to Ascension St John because they always forget to bill my primary and/or secondary insur... read more