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St. Francis Eastside Emergency Department

4.1
  • Greenville, SC

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Location details

125 Commonwealth Dr, Bon Secures, Greenville, SC, 29615, United States

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4.1457 reviews
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Carrie Blaisdell's profile image
Carrie Blaisdell 
5 years ago

I just got a creditor bill for $10 from a service I got from this hospital in June. I have always paid my bills that I have received from this service. I have NEVER received a bill from this hospital for $10. I would have paid it. It’s dishonest and incompetent to send someone to collections when they have Never received a bill!!!! Please explain this dishonest practice? I can’t believe I have a collections agency after me for $10 that I have never received a bill from. I have done my part as a patient of this hospital and p... read more

Business response:

Carrie, this isn't the experience we expect for our customers at all. Our billing department has been notified of your complaint and will definitely look into it. You may contact Jared directly at 801-465-7231. 

Carrie Blaisdell's profile image
Carrie Blaisdell 
5 years ago

I just got a creditor bill for $10 from a service I got from this hospital in June. I have always paid my bills that I have received from this service. I have NEVER received a bill from this hospital for $10. I would have paid it. It’s dishonest and incompetent to send someone to collections when they have Never received a bill!!!! Please explain this dishonest practice? I can’t believe I have a collections agency after me for $10 that I have never received a bill from.… See more 

Carrie Blaisdell's profile image
Carrie Blaisdell 
5 years ago

Business response:

Carrie, this isn't the experience we expect for our customers at all. Our billing department has been notified of your complaint and will definitely look into it. You may contact Jared directly at 801-465-7231. 

Carolyn Donchez's profile image
Carolyn Donchez 
recommend  Recommended
5 years ago

I went to St Rose Emergency because I couldn't breath. I found out I had covid 3days earlier. These wonderful people were working hard. Everyone I met was so professional, so caring. I was there for 11 days. I was on the 2nd floor for 10 nts. The nurses and staff made me feel like family. They helped me with anything. My Drs and the respiratory and physical therapy staff worked to get me moving. When I was discharged they played amazing grace as I left. All the hospital staff was in the foyer on each floor. They had signs, c... read more

Business response:

Good morning, Carolyn! Thanks for the kiind feedback! We will make sure your comments are shared with the entire team! 

Amy Jo's profile image
Amy Jo 
5 years ago

Dirty ER. Unprofessional. Rude. Discharged my son with a badly broken arm. No consult with a surgeon. Gave him an oral pain med , of course it did not work, then manipulated his arm to X-ray. Totally ignored that his finger was in pain also. Turns out it was fractured Nurse asked me to monitor his breathing while she sat and ate Chicken Filet. Nurse and doctor bad mouthed the new girl working front desk right in front of us! To top it off, they gave him a note that he could return to work. His bone was literally snapped in h... read more

Rich Whitman's profile image
Rich Whitman 
recommend  Recommended
5 years ago

You know over the years Peterson has gotten a bad rap for the care that they give. I will say this the nurses and the staff in the ER today we’re absolutely excellent. Thank you Carol and Nikki for your attentiveness even during these very ambiguously complicated times. Rich Whitman 

Amor Rosa's profile image
Amor Rosa 
5 years ago

Very slow waiting in room 30 min before doctor front desk very rude waited in waiting room for 20 min I won’t be back !!! 

Rosa Rosa's profile image
Rosa Rosa 
5 years ago

Very slow waiting in room 30 min before doctor front desk very rude waited in waiting room for 20 min I won’t be back !!! 

Robin Powell'Dillard's profile image
Robin Powell'Dillard 
recommend  Recommended
5 years ago

excellent care. DR'S HAVE EXCELLENT BEDSIDE MANORS. THE STAFF IS WELL TRAINED, CARING, CONCERNED & ALWAYS POLITE. VERY PROFE SSIONAL. VERY, VERY SATISFIED WITH ALL OF MY DR.'S. ESPECIALLY M6 DR., MY FRIEND, DR. GARY FISCHER. UPMC GENERAL INTERNAL MEDICINE, 9 SOUTH OF MONTIFIORE HOSPITAL. 🤗☺💖😄⚘🕊😇. 

Business response:

Hi Robin, Thank you for your kind words. We will be sure to share this with Dr. Fischer and his team! 

Frequently asked questions about St. Francis Eastside Emergency Department

How is St. Francis Eastside Emergency Department rated?

St. Francis Eastside Emergency Department has a 4.1 star rating with 457 reviews. 

When is St. Francis Eastside Emergency Department open?

St. Francis Eastside Emergency Department is open now. It is open 24/7. 

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