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St. Charles Hyundai Parts
- Automotive
- St Peters, MO
About this business
When you work with St. Charles Hyundai for your Hyundai accessories and parts, you're getting genuine factory-approved OEM parts which aren't just compatible with your car, they're designed and built specifically for your car. This way you know that your car is going to be up to exact factory specs.
Location details
5701 Veterans Memorial Pkwy, St Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
St Charles Hyundai is a great place to do business. I would recommend the experience to anyone.
Business response:
Thank you ****, for your kind review. We are happy that you are a part of the St. Charles Nissan Hyundai family!
I came in for an oil change a few days ago and could not locate where I needed to be. A young man came up to me to assist. He was very polite and informative. Thank you *****.
Business response:
Thank you so much for sharing your experience and for taking the time to submit this review. See you soon!
If I could leave a zero I would My issue is with the service department I had a mice nest in the engine and there was a bad smell they found the source of the smell which was a molded onion but they didnt remove the mice nest. I had several conversations with the service guy reiterating about the mice nest I got the car back with the nest still in tact but didnt know this until my daughter saw it was still there I called the service supervisor **** who didnt believe me and wanted pictures he saw the photos and at same time m... read more
Business response:
*********************, your initial complaint when you brought your vehicle to us was the vehicle had an odor, possibly from a rodent issue and you said it could even be a nest. We investigated and found the source of your odor which was not from a rodent, but from some rotting onions and assorted vegetables which had rolled under your front seat and had been there for quite some time. We sympathized with you because you said you couldn't smell this because of a medical condition, and we discounted the check out/solution fou... read more
This place is a joke bought a 2022 Hyundai venue wanted to pay cash they said no had to get a loan told me to sign papers never told me the papers I was signing was adding ******* to the price. Got home that day and called them back told them didnt want gap ins or extended warranty. They said too late to take it off they waited until 1st payment was due meanwhile I am paying a whopping ***** a day for interest when I wanted to pay in full when 1st payment was sent I paid the 1st payment on July 7 wasnt due until July 25 and ... read more
Business response:
****************, your service contract and gap insurance that you purchased, and signed for, was cancelled at your request the next day, as we told you we would. We also explained that by financing the vehicle, you could purchase the vehicle at MSRP, not the thousands over MSRP that other dealers are charging. Our customers are happy to purchase their new vehicle in this fashion, so that they are only paying a few hundred in interest, vs 5000-10000 in the sale price. This also saves you money when you pay sales tax on the v... read more
Shout out to *************************** for all his assistance in purchasing/leasing 3 new cars (Accent, Tuscon X 2) He did an outstanding job coordinating all 3 deals. Extremely patient and knowledgeable!
Business response:
Thank you so much, **********************, for acknowledging ***** and for taking the time to submit this review. He is very happy to have assisted you with the purchase of your new Hyundai vehicles. Many years of happy driving! Thanks, again!
I had the worst experience in Saint Charles Hyundai. We were there to finalize a used car. We agreed on the price and partial payment was processed on my credit card. Then the sales person comes back and says they can't honor the price, they want to increase the price. I said NO, I'm not interested in buying the car and I would like to have my cc and drivers license back. The sales person said "Then take your F---n car back", I was shocked and asked him who gave the liberty to talk like that, he kept on using "F" on word on ... read more
Business response:
Mr. ********, Thank you for taking the time to talk with us yesterday regarding your experience with our salesperson. As a dealership, our policy is to never discriminate, never use profanity, and treat all of our customers with the respect they deserve. We follow the Golden Rule, treat others as you would wish to be treated. In this case, our salesperson exhibited behavior that we do not condone. He has been terminated. We sincerely hope that you accept our apology for your experience with us. We have been a family owned bu... read more
I had a very positive buying experience thanks to Bob ****. Bob made the entire process simple, quick, and transparent. The end result was a great quality pre owned car at a fair price- and no surprises thanks to Bob.
I wish I would've read the reviews on this company prior to purchasing two vehicles from them. That they don't take the time to respond to the customer reviews speaks volumes about their customer service. I have been waiting for over a month for parts to come in for my Elantra. This part is no big deal. The big deal is that every time I call into the service department to find out when the part was going to come in, they said "we will have your service writer call you". Guess what, no call.... so I reached out to the General... read more
Very deceptive business practices. I must concur with all that I have read. Lots of back and forth with my salesperson Santos. He lied about the interest rates and the asking prices for the vehicles. He wasn't knowledgeable about his job at all. I spoke with another man, thinking he was the finance person only to find out that I still don't no what his title was. Eventually spoke with the finance guy Danny. Every thing was rushed. I came back two days later only because I was exhausted from being there for hours on end. Told... read more
Frequently asked questions about St. Charles Hyundai Parts
How is St. Charles Hyundai Parts rated?
St. Charles Hyundai Parts has a 3.2 star rating with 36 reviews.
When is St. Charles Hyundai Parts open?
St. Charles Hyundai Parts is open now. It will close at 6:00 p.m.
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