SSM Health Dean Medical Group

Kevin Grady 

on Google

2 weeks ago

Caitlin Verstegen was incredibly disrespectful and hostile towards me. I was there for a sleep referral study. She came in after sending a student in first to examine me. The student was wonderful. Caitlin spoke to me for a good 30 seconds before telling me that she didn’t think I needed a sleep study. I interjected that I’d like one regardless. She became visibly frustrated after I advocated for my own health. She completely shut down and abandoned her responsibility as a provider. She made me feel awful. I asked her to doc... read more

:p 

on Google

2 months ago

I just scheduled an appointment and the woman on the phone was extremely kind, courteous, patient, and friendly. Even the lady who transferred my call was very sweet! Unsure why the other reviews are so negative about this. Fantastic and easy phone call. 

Max X 

on Google

3 months ago

I had sudden hearing loss last September as an unemployed foreigner who just graduated from college. I did not have insurance or primary doctor. One day morning, I woke up finding out my right ear totally deaf, I went to walk-in clinic, and the doctor just told me its ok and "referred" me to a specialist (she said she dont know when I can see them, maybe in a week), then nothing happened, until today I still have not been able to see that referred doctor. And then my ear was still not working at all after using the allergy m... read more

Darren Crispin 

on Google

4 months ago

Infusion Staff is very friendly,treat patients very well and know their jobs and are very efficient. Front Desk on 5th floor 1 rep is not very friendly at check in, Check in reps on 1st floor are also very friendly are very efficient