Sprint

Marshamello P. 

on Citysearch

11 years ago

Do yourselves a favor and never step foot in this store!!! Worst customer service ever. Tanner Johnson a manager there was a ridiculously rude. He refused to help me a with my phone problem. So I left and drove to lakeville where I ran into 2 other customers I had seen in the apple valley store. All of there for the same reason. Apple valley refuses to help their customers. Lakeville.fixed my phone and were professional. 

patrick l. 

on Citysearch

12 years ago

I visited the sprint Apple valley repair store fri eve feb 1/13. Troy said i have Insurance to fully cover all repair cost. My Galaxy s2, BUT, later, he runs back, the tech says theres moisture damage. He showed me the tiniest pink on the white dots. Issues: Faulty battery, faulty charge port, continual over charge popups, dinging all day, software issue bug deleting contacts and pics, one bar or zero reception, continual MENU popups and buzzing(like my first galaxy did brand new sept 4/12, savage store Jesse D. said"we cant... read more

shmoze 

on Citysearch

13 years ago

Customer service at its best! – I've been using this location for 8 years and have come across my fair share of rude and condescending employees (Justin). However my most recent visit was nothing short of AMAZING! I recently visited this location to have repairs made to my phone. The person who helped me (Dan T.) was phenomenal! Dan listened to my complaints and addressed them one by one. My repairs required trouble shooting, data back up and a phone exchange, all of which Dan owned up to. Dan was extremely patient and helpf... read more

Contributor 

on Citysearch

16 years ago

Editorial Review – Offering a wide array of cell phones, PDAs and accessories, along with broadband internet connectivity--all of which are supported by a nation-wide data network.