Springhill Suites Minneapolis-st. Paul Airport/mall of America

James Dunn 

on Google

a week ago

I stay in a Marriott hotel about every other week somewhere in the US. a 4.3 rating for this hotel is probably not warranted. It's far too busy to be cleaned properly. Towels are totally worn out. The shower had 3" of standing water and would not drain while you take a shower, yet the front manager made excuses for having staff turn over and they don't check these things. That tells me they don't do basic cleaning of the showers. And you can tell by looking at the collapsed mattresses how worn out they are. Am I the exceptio... read more

Donavon Hayes 

on Google

3 weeks ago

I usually have no issues with this hotel and often stay here when traveling for work because of the convenience. However, during my most recent visit, I was disappointed. I made a reservation a month in advance and expected that, based on my status, I would be guaranteed a high-floor room. Instead, I was told the hotel was completely full and I was given whatever was available. This was very frustrating and not the experience I’ve come to expect as I checked in immediately as it became available over 48hrs in advance. 

mark flynn 

on Google

a month ago

The wheelchair accessible room with roll in shower was exactly what the doctor ordered. I had to be in Minneapolis for 2 weeks for a medical procedure, and I was treated very well. I would recommend this hotel to anyone needing a wheelchair room. Beds were low and easy to transfer into, water pressure was great, room is quite spacious with a separate working room, and the WiFi was consistently strong allowing me to work from my room while I recovered from my procedure. Close to airport and Mall of America. Plenty of van acce... read more