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Spring Valley Dental Group
- Dentists
- O'Fallon, IL
About this business
We provide personalized, comprehensive and gentle dental care, all in one location. We have general dentists on staff to treat children and adults. Same day emergency dental services are provided. Some of the dental services we offer are: General dentistry Cleaning/hygiene Dental sealants Regular check-ups Patient education Snore-guards, Night-guards, & mouth-guards. Our dental restorative services include: Fillings Crowns Onlays/ Inlays Bridges Full/Partial Dentures Root canals We also offer the following cosmetic services:... read more
Location details
904 E Hwy 50, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All of the staff at your office was very friendly. However, i am upset by the fact that since my drs have joined your team i am no longer given early early morning and late evening office hour options for appointments. I had a scheduled appointment scheduled with my kids on Monday morning. I was called on Thursday and informed that they could not see 1 of the 3 of us. So i had to reschedule my appt for 2 minyhs from now! Then when i went to make 6 month appts i asked to push the kids appts off till my 6 months so when could ... read more
Business response:
Thank you for your feedback Sheyenne. Here at Shiloh Dental Group, we want every patient to have an exceptional experience and we take complaints very seriously. Unfortunately, at this time our hours are Monday 8:00am-5:00pm, Tuesday 9:00am-6:00pm, Wednesday 8:00am-5:00pm, Thursday 7:30am-4:30pm for hygiene and 8:00am-5:00pm for doctor, and Fridays 8:00am-4:00pm. We are sorry we did not meet your expectations and we apologize for this. Please let us know if you need anything now or in the future. Best, Shiloh Dental Group
Office visit concerns...review should be poor NOT excellent! All of the staff at your office was very friendly. However, i am upset by the fact that since my drs have joined your team i am no longer given early early morning and late evening office hour options for appointments. I had a scheduled appointment scheduled with my kids on Monday morning. I was called on Thursday and informed that they could not see 1 of the 3 of us. So i had to reschedule my appt for 2 minyhs from now! Then when i went to make 6 month appts i ask... read more
Business response:
Thank you for your feedback Sheyenne. Here at Shiloh Dental Group, we want every patient to have an exceptional experience and we take complaints very seriously. Unfortunately, at this time our hours are Monday 8:00am-5:00pm, Tuesday 9:00am-6:00pm, Wednesday 8:00am-5:00pm, Thursday 7:30am-4:30pm for hygiene and 8:00am-5:00pm for doctor, and Fridays 8:00am-4:00pm. We are sorry we did not meet your expectations and we apologize for this. Please let us know if you need anything now or in the future. Best, Shiloh Dental Group
On Jan. 25 & Feb 1, I visited Shiloh Dental Group. Both my experiences with Peg, Dr. Joe & Kayla were absolutely fabulous! Everyone very friendly & made me feel comfortable. They talked me through my cleaning as well as my filling! Also, the Administrative staff is great. Highly recommend!
Business response:
Hi Rosalind, Thank you so much for the positive feedback! We are so thankful for it as it helps us do our job better to provide you the best experience possible. -Your team, Shiloh Dental Group
Thank you! On Jan. 25 & Feb 1, I visited Shiloh Dental Group. Both my experiences with Peg, Dr. Joe & Kayla were absolutely fabulous! Everyone very friendly & made me feel comfortable. They talked me through my cleaning as well as my filling! Also, the Administrative staff is great. Highly recommend!
Business response:
Hi Rosalind, Thank you so much for the positive feedback! We are so thankful for it as it helps us do our job better to provide you the best experience possible. -Your team, Shiloh Dental Group
Shiloh Dental Group A pleasurable experience, even though trips to the dentist office doesn't rate really high, in my book. Always have been afraid of the dentist after numerous inexperience's and visits to old world dentist, as a young man. The environment is very soothing and pleasant. Thank you for the attention to patients and their needs.
Business response:
Awesome, John! We just saw your review. It made our day! Thank you so much for taking the time to share your experience. It means a lot to the whole staff that you took the time to review us. We strive to be the best that we can be and it feels good to know we have a patient like you who lets us know how we are doing! See you soon! Your team.
A pleasurable experience, even though trips to the dentist office doesn't rate really high, in my book. Always have been afraid of the dentist after numerous inexperience's and visits to old world dentist, as a young man. The environment is very soothing and pleasant. Thank you for the attention to patients and their needs.
Business response:
Awesome, John! We just saw your review. It made our day! Thank you so much for taking the time to share your experience. It means a lot to the whole staff that you took the time to review us. We strive to be the best that we can be and it feels good to know we have a patient like you who lets us know how we are doing! See you soon! Your team.
The facilities were very nice and everyone on the staff was very pleasant to deal with. I feel they also were very capable.
Business response:
Thank you Michael, for taking the time to review us. We value all feedback and use it to improve our services. Have a great day!
Great job. Staff was very friendly and welcoming. I felt right at home.
Business response:
Hi Emerald, Thank you so much for the positive feedback! We are so thankful for it as it helps us do our job better to provide you the best experience possible. -Your team, Shiloh Dental Group
Visit with Shiloh Dental Group The facilities were very nice and everyone on the staff was very pleasant to deal with. I feel they also were very capable.
Business response:
Thank you Michael, for taking the time to review us. We value all feedback and use it to improve our services. Have a great day!
Frequently asked questions about Spring Valley Dental Group
How is Spring Valley Dental Group rated?
Spring Valley Dental Group has a 4.9 star rating with 1,071 reviews.
When is Spring Valley Dental Group open?
Spring Valley Dental Group is open now. It will close at 6:00 p.m.
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