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777 E 15th St, Oklahoma City, OK, 73013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter I love everything about the apartment except the manager and office staff.
Business response:
User, thank you for reaching out. We are very sorry to hear about your impressions of our team and community. Please reach out to our office at your earliest convenience to discuss your concerns further. We look forward to connecting with you and working together to turn your experience around!
Verified Renter Eagle lake landing is one of the best apartments to live in.
Business response:
Thanks for the kind words and for your five-star review. We appreciate your kind words and are so glad you've had such a stellar experience at our community!
We love VV&M VV&M has been truly incredible. From the day we first inquired on an apartment, to our smooth move in process, and even after being settled in - the whole staff has been so helpful throughout the entire process. Jasmine and Ray in the front office are always so kind and understanding. It's so reassuring knowing that if we need anything they are one call away. We really have appreciated working with both of them because of their knowledge and expertise. I have lived in over 8 different apartment complexes in DFW ... read more
Business response:
Hello, providing high-quality service is of the utmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Beautiful property, terrible customer service The property is beautiful but while you are here, hope you don't have any questions or concerns with the front office. Everytime we had a question, from amenities to renewing our lease to late fees, they were rude and passive aggressive. I dreaded going in to the front office. The side gates are broken in this "gated community" . Our key fobs regularly don't work. Whenever this is brought up to the front office they say they'll work on it and then nothing gets done. Every other w... read more
Great place to live So far, my stay has been amazing! Everyone at the leasing office is extremely helpful and understanding. Since I'm in school, I love the free printing.
Business response:
Hi, we are so appreciative to read such a great review about Brookside Apartments! Please let us know if there is anything else we can do for you; we are more than happy to help! - Brookside Team
Do Not Move Here DO NOT MOVE HERE!!!!! EXPENSIVE RENT BUT UNCLEAN UNTAKEN CARE AND UNKEPT ON THE INSIDE. Parking spots are horrible if you have kids good luck trying to get them in and out of the car or groceries or yourself THE PARKING SPOTS ARE ON TOP OF EACH OTHER! Maintenance will argue with you just so they won’t have to fix anything. Appliances all over don’t work the way they should and you can’t use more than 1 thing at a time or electricity goes out! Neighbors have so much drama that it is unsafe and worrisome. Loud... read more
Don’t let the pretty views fool you… (Verified Renter) DO NOT DO IT! I lived in the 2002 building (one of the bigger ones) and it was an awful living condition. There was roaches constantly, a mouse that got in my third floor unit, homeless men that live in the stairwells and the tenants leave the place filthy! Hallways and outside is covered in trash, the poor maintenance men have to clean it up every morning. Don’t let the nice floor plans and views fool you.
Business response:
Thank you for reaching out. We are aware of the incident that occurred in October 2022, and our team took care of the situation as soon as we were notified. In regards to your other concerns, we would like to discuss your concerns further, so please reach out to our office at your earliest convenience. We are always happy to help and look forward to improving your experience.
garbage At first, I thought this property was pretty good. But from spraying over, mold in the shower with paint two, leaving drywall, chipping and falling down, completely unresponsive, and do not care for the good tenants. No wonder people come and go in droves. My lease ends in April and I will be glad to be rid of this place. Not to mention that they seem to have a problem with the American flag being flown on the balcony that is well-kept. But they are perfectly content to let other tenants have their balconies look lik... read more
Excellent Customer Service I cannot sing the praises loud enough regarding the excellent customer service! Bianca went above and beyond the call of duty. I was trying to move into my apartment the Tuesday before Thanksgiving. Coming from out of state I was driving, and Bianca was kind enough to stay late until I arrived (after hours) She greeted me with a smile and took the time to give me a personal tour of my apartment. Kudos to the management team for a job well done!! _Bill
Spring Creek of Edmond has a 3.8 star rating with 404 reviews.
Spring Creek of Edmond is closed now. It will open tomorrow at 9:00 a.m.
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