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Spot, Inc.
- Business Services
- Indianapolis, IN
About this business
Location details
141 S Meridian St # 200, Indianapolis, IN, 46225, United States
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Company came up with "Brillian IDEA" of automatizing everything and make million positions for people . Which bringing you to the issues only . There is no CONTROL, there is NO TRANSPARENCY, and there is never a PERSON WHO IS RESPONSIBLE . You might have a carrier rep, who is will fight for you and be a proffesional, but none of it matters as he has no power, and those who actually have dont care about YOU as a carrier, dont care about their CUSTOMER ( unless hes calling and yelling at them) and prbbly only care about their ... read more
Attention drivers, these people are the most incompetent I’ve dealt with in recent times they care nothing about a carriers’ time, work and efforts. You will have to jump through hoops in order to get detention, which I still haven’t gotten after being on time at the Delivery for four hours. They are even forcing me to store rejected items on my truck for extended periods of time. They make an already tough job even harder. My stress level went up from dealing with these people because I know literally got a headache.
Carrier beware! Spot will use their 24 hour loophole to deny you accessorials. We booked a load from Golden Valley, AZ - Clackamas, OR. When we arrived to the receiver in Clackamas it turns out Spot had given us the wrong delivery appt so we had to standby for a new delivery. Load sat under power from 02/12 to 02/13. Then we dropped it at our yard in Gresham, OR, where it sat until 2/15 pm. Upon Spots instruction we were told to take the product to Lacey, WA for 02/16 @ 0800 delivery. The repower driver picked up and made ... read more
Had the lovely opportunity to work with Spot on many occasions! No complaints! Responsive when needed, very friendly staff, great customer base for pickup and delivery. Update: Rates could be a little more fair.
Load S3549607 was handled extremely poorly. We picked up this load at their request because they were closing for Christmas Eve and were promised it would be worked in and unloaded by Saturday at 5 PM. When the truck arrived, the receiver said they do not receive on weekends. After multiple reschedules, the delivery was pushed to Tuesday, holding our truck for days. Vickie stopped answering calls and texts, and when we contacted Colin, he said it wasn’t his load and offered no help. False promises, zero communication, and ... read more
Frequently asked questions about Spot, Inc.
How is Spot, Inc. rated?
Spot, Inc. has a 3.5 star rating with 514 reviews.
When is Spot, Inc. open?
Spot, Inc. is open now. It is open 24/7.
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