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Sportsman's Warehouse

4.3

About this business

Location details

1659 Hilltop Dr, Redding, CA, 96002, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,383 reviews
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Kimberly Tarver's profile image
Kimberly Tarver 
5 years ago

I walked up to the gun counter. It's 3 receptionists. 2 with (1customer), and the other closest to me. No one else is standing there excep me as I watched them waiting patiently. The receptionist closest to me saw me standing there waiting. But, not until another customer steps up does he ask a receptionist to help them. This customer is a young caucasian guy. The customer said, "I'm good, just looking ". The receptionist goes back talking to the previous customer that was already being helped by the other receptionist. I sa... read more

Greg Foss's profile image
Greg Foss 
5 years ago

Be careful with your credit card when you order a gun from this location. I'm fairly certain that one of the employees took my credit card information (he left the sales counter during background check and went into a backroom of the store with my credit card) and then tried to use it to purchase some sort of on-line gaming software a week later. My suspicion is based on the fact that this is the only business that the card has been used at where it left my possession. 

Brandi Borrego's profile image
Brandi Borrego 
5 years ago

This is hands do the worst experience I have ever had! Over a month waiting for my order to arrive and once it does they don’t have my order and gave it to some one worse have me call a number that never answer. Horrible customer service and ability to even remotely resolve a customers issue. 

Kenneth Dukes's profile image
Kenneth Dukes 
recommend  Recommended
5 years ago

great experience nice folks 

Mark Jackson's profile image
Mark Jackson 
5 years ago

Terrible service at the store and call center. we had an online order that we set for in store pick up. we were notified that the order was ready and attempted to pick it up several times. When we arrived at the store we were told that the item actually didn't make it and we should come back another day. After the 3rd scheduled pick up we got a call saying the order was being cancelled and we would receive a refund. 3 more weeks later and several emails and follow up phone calls later, we still have neither the product or th... read more

Janet Paulsen Swanson's profile image
Janet Paulsen Swanson 
5 years ago

It's not about the product, prices or service on the floor. but if you return something and you paid cash via your debit card, you won't get your money back anytime soon. First they blamed my bank, 2 days later they said 'well this could take 7 business days'.. I'll have to email Corp in Utah to find out. What!?..Then it was Covid's fault as to why it was taking so long. Batch jobs run nightly. I know I had a business. They get your money immediately and a credit charge the next day. Refunds on credit cards 1-2 days. But act... read more

Jeff Beaty's profile image
Jeff Beaty 
5 years ago
Jeff Beaty's profile image
Jeff Beaty 
5 years ago

I purchased a rifle online, then found the same one on Cabela's online store for 350.00 cheaper two days latter. I called to cancel my order with Sportsman Warehouse since it was still in the processing stage and I would just go pick up the one at Cabela's. But Alessio told me that Sportsman's Warehouse price matches, so I figured that would work just fine. They waited 4 days to "process" my price match, and by then Cabela's were sold out of the rifle, so Alessio told me that they wouldn't price match because the rifle was s... read more

Cece Bailey's profile image
Cece Bailey 
5 years ago

Do NOT try and buy a gun from these guys! We purchased a gun over a month ago. We had to wait until we were cleared from our local sheriffs department before we were allowed to pick up the gun. (We totally understand that and anticipated about 10 days to wait.) we called Sportsman’s Warehouse after 2 weeks and they kept saying that they didn’t get the release. after a month we called the sheriffs department and they said that they cleared us 2 weeks ago! When we called Sportsman’s Warehouse they said “oh yes! We have the rel... read more

Frequently asked questions about Sportsman's Warehouse

How is Sportsman's Warehouse rated?

Sportsman's Warehouse has a 4.3 star rating with 1,383 reviews. 

When is Sportsman's Warehouse open?

Sportsman's Warehouse is closed now. It will open at 9:00 a.m. 

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