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Sports Endeavors
- Community & Social Services
- Hillsborough, NC
About this business
Location details
431 U.S. Hwy 70A, Hillsborough, NC, 27278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered the Nike Mercurial X Victory VI CR7 TF Artificial Turf Soccer Shoe and chose to have it customized with a number. It stated to give extra time for customization (This was on cyber Monday 2017.) Product was shipped and arrived within days of purchase, just in time for the Sunday turf game! (Product arrived faster than a product I ordered from dicks a day before without customization I might add.) I would highly recommend this company. I will be ordering another item, and based upon that order, I will update this rev... read more
Business response:
Dear ******************, thank you for your comments. We are pleased to hear your soccer shoes arrived timely and to your satisfaction. We greatly appreciate your recommendation. Our team looks forward to assisting you with your future order. Thank you again for your valued feedback and business. All our best.
This business operates under the name, SOCCER.COM I had to purchase uniforms and gear for my daughter's travel soccer team from this business. Their customer service & their ability to fulfill ordered products & communicate about the order is poor & unacceptable. We spent an average of $400 for my 12 year olds soccer uniforms, and this is only ONE player! They are contracted with our entire club. I ordered a women's XXS soccer short as offered on their website, & twice was sent an XS women's which was too big for my daughter... read more
Business response:
Soccer.Com is committed to providing excellent customer service to our customers. We do not take it lightly when our customers are dis-satisfied with their customer interactions or experiences and welcome any feedback to improve the quality of our service. The feedback received from this customer is certainly not the customer experience that we desire and we do sincerely apologize for the inconveniences. Upon researching this issue, we find that there was some miscommunication to the customer which impacted the level of ser... read more
I order a pair of cleats on June 17th, the day they were released to be ordered. These shoes had a ship date of July 20th. This is common for some newly released cleats to have back a order ship date. I called on July 20th to check and was told they are in stock but will be shipping next week. At this point i could have ordered these shoes from England and still gotten them. Soccer.com told me they would be shipping soon. The cleats did not ship a week later. I called and was told the new date was August 25th. August 25th ca... read more
Business response:
Sports Endeavors, Inc. seeks to exceed its customers' expectations. Providing the highest level of customer service is core to our mission. We apologize for the difficulties Mr. ******** has experienced with us, and we seek to make this right. We partner with the best soccer brands in the world to deliver the most desirable product to the market. We rely on the supply chain of our partners to deliver these product on time so we can get them to our customers when they expect them. The majority of the time our brand partners d... read more
I order a jersey for my son on 7/15. The email EXPLICITLY states the jersey will be shipped on 7/8 and arrive on 7/20. It's now 7/31 and it still has not shipped. I'm not sure what is so difficult. I have called THREE times, and the jersey still hasn't shipped. The worst part - nobody can offer an explanation. Something about a third party distribution center. I was told I can't cancel the order because it's "in process". So what the hell am I supposed to do? This is inexcusable. No explanation. No jersey.
I recently purchased a jersey from World Soccer Shop and when i opened the package I noticed that the La Liga patch had a brown stain on it. When I called them they literally told me to wash it off and that they would refund me the price of the patch. The jersey cost nearly 140 dollars and they want to refund me for a patch that I cannot fix or remove. I planned on getting this jersey signed and put in my display when I visited Spain this year and now I will have to purchase another jersey. I will never shop here again.
This website has been good to work with in the past, however they have recently changed their exchange policy. Even though their returns form indicates the possibility of exchange, they made it clear on the phone that they only do returns. They will process a new order for your new items, but it won't be an even exchange. So, the shoes that I paid approx. $179 for, were going to cost me about $230. Keep in mind, this is the same product, only a different size. They won't carry over any coupons or discounts from your previous... read more
Business response:
We have reached out to this customer to explain the returns process as it pertains to coupons codes, discounts and loyalty vouchers. We apologize for any inconvenience that any lack of clarity in our policies may have caused you. We are reviewing these policies to determine whether changes may be needed. Our customers mean a great deal to us and we very much appreciate your effort in reaching out with your honest feedback and experience. While we need to review the facts of your order to understand better where clarity may ... read more
It's truly inexplicable that this Company considers a jersey with a name/number on it as "customized", I'd understand if I had customized it with my own name etc., but a players name? It baffles me that I can't return it for the same jersey in a different size, I had no knowledge of this sale being considered final because I wasn't aware of their asinine rules on what they considered "customized". So needless to say, after being out of 110$ and having a jersey that doesn't fit and apparently being incapable of returning for ... read more
Business response:
Mr. ***** purchased this item from the World Soccer Shop Website. When he chose to have the item customized the following was displayed: "This product requires special production. Please add 3 - 4 business days to the shipping time of your order, regardless of the shipping method selected. No returns, exchanges, or cancellations are accepted for these items once the order is placed. Please check the box below to acknowledge you have read and accept the terms of sale of this product. I understand" An order with customizatio... read more
I placed an order on 12/9/2016, this was a large order including a Liverpool sweatshirt, desk calendar, pint glass, t-shirt and a few other items. I received a confirmation email that my order had been submitted and in production. On 12/21 when i still did not receive my package , I contacted the customer service department to inquiry about the status of delivery. These were Christmas gifts and I was hoping to hear that they were at least on the way. I spoke with a representative that stated my order had been canceled due to... read more
Business response:
The information on the original order ******** was incoherent. The information could not be verified and the order was cancelled to protect the card holder and the company. In these situations, we do not contact the customer so as to not compromise the security of the card holder. When the********** called in, we are sorry she was not given an appropriate or adequate explanation for the cancellation of the order. The customer service representative indicated in the order notes the customer requested a 50% discount on the ord... read more
I am coping my email to their President's office. The Company is Sports Endeavor dba: Soccer.com. At the same address is this World Soccer Shop. Quite frankly I am tired of rehashing this every time I contact you all by phone or email. I have been waiting for my refund since Sept. 29th. Today I got email that says it was finally posted but nothing in my bank, my paypal account but on my soccer.com account it shows that a refund of $0.00 was refunded. When I had called on Tuesday, was told that you had the fix to make your c... read more
Frequently asked questions about Sports Endeavors
How is Sports Endeavors rated?
Sports Endeavors has a 1.9 star rating with 80 reviews.
When is Sports Endeavors open?
Sports Endeavors is closed now. It will open tomorrow at 8:30 a.m.
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