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19991 Villaview Rd, Cleveland, OH, 44119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
A+ Dealership When car shopping, I was most impressed with Hyundai. All of the salespeople were friendly and greeted me warmly at each dealership I visited, but after that, Hyundai really stood apart. Kevin gave me a complete tour of the car I was interested in (Sonata) from its trunk to underneath its hood and everything in between, showing me every detail and feature the Sonata offered. He was really knowledgeable and laid out everything you could be interested in knowing. The folks at Toyota were less than enthused and I ... read more
Over a decade of the best sales and service I have been dealing with Rick Case Hyundai for 11 years now and have fond them to the best price for new cars. My family and I have purchased 7 new Hyundai cars from Chuck Ardary over the 11 years and find it to be like spending time with a good friend rather then dealing with a sales person he is extremely knowledgeable on the cars and I enjoy dealing with him. I also like your service dept. in Bedford and have used it several times when we have needed repairs done.
Betrayed Consumer I have never written a review of anything before but I was so disappointed with our experience at Rick Case Honda that I have to vent it somewhere. In 2002, I bought a new Santa Fe from Rick Case Hyundai, it was a pleasant experience. So when I decided to buy a Honda Civic, I naturally went to Rick Case Honda, figuring it to be the same experience. I was very wrong. I got an online quote, then we went in for the test drive. After the test drive we sat down and talked to the salesman. The first thing he does... read more
Just okay We took our car in for a warrenty repair and it appeared that we got the mechanic with an attitude. Although the woman at the service counter was nice it is like the old saying...if one bad apple is in the bunch it makes all look bad.
Happy customer Hopefully your scale of 1 to 5 means '5' is the best. . . . My experience was excellent. I've purchased many cars, this was the most pleasant experiences of any car purchase I've ever made. Greg was very honest and knowledgeable. thank you!
Great car I didn't plan on buying a Hyundai, but after the test drive and seeing the features (compared to a Honda), it was clear that the Hyundai was the right car for me.
Loan officer has HORRIBLE customer service I currently own a 98 Honda Civic and have had zero problems with it other then normal wear and tear. I decided that due to Im going to have a child that it might be time for a new car so I went directly to the closest Honda Dealership, Rick Case. The sales guy David and most of the other employees were adequate at their job, besides the loan officer. I put a deposit on a fit and went thru the normal hoops. I was quoted 7-9% which I was conent with. I had a oppointment at 6:20, being... read more
Watch Out!!! While the sales people may be friendly, the sales manager is NOT!!! Very poor customer service from him the MOMENT you drive off the lot!!! This specific dealership has LOST all their sales people but one in the last few months. New sales manager brought in to 'fix the mess' in November and he is ONLY focused on profit and has a very nasty temper as soon as you have signed on the dotted line. Any thing told to you that IS NOT IN WRITING, will not be honored here. Not even the required 72 hour cooling off period ... read more
We're a Rick Case car family... My family has actually dealt with several Rick Case dealerships over the past few years, and they've proven to us that even if something is less than perfect, if I you bring it to their attention they'll be the first to fix it and make it right. The other reason we stick with Rick Case Auto for whatever brand I or my family needs is the rewards programs... they really add up, and there are extended warranties on new purchases that only come through Rick Case dealerships. My sister in Atlanta w... read more
Spitzer Hyundai Cleveland has a 4.3 star rating with 1,431 reviews.
Spitzer Hyundai Cleveland is open now. It will close at 8:00 p.m.
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