Spirit Delivery

Lauren J. 

on Birdeye

5 years ago

By far the worst experience ever! I will NEVER order appliances from Home Depot again as long as Spirit is the the delivery service. They delivered a dryer without a vent so instead of ordering the vent and having it delivered next day they took the whole dryer away. I had to go into Home Depot return that and in the meantime re-order another one which took another week to deliver. When new one to come in and they had difficulty connecting it and had to call in another truck. Now 13 days later I have not been refunded my... read more

Mariah Mellor 

on Facebook

5 years ago

Fridge from Home Depot was supposed to be delivered yesterday. No communication from this company saying they weren’t going to make it and that my delivery was rescheduled one week later! We had Mass Save take our old fridge and now all the perishable food we had temporarily stored in coolers is spoiled. I’m also nursing and had a stockpile of breastmilk that went to waste. It’s been extremely difficult to get a live person to talk to at this company and Home Depot is really limited to what they can do. I will never order an... read more

Shae C. 

on Superpages

5 years ago

They were supposed to deliver a new fridge on May 8. I was told when they called last week that they would be calling the day before to confirm the time. As of 9:30 the night before no call. I waited on hold for over 16 minutes before being asked to leave a message and have someone call me back... no call. I needed to know when they were going to be here so that my landlord could have someone here to take the outside door off the hinge and remove the loaner fridge. When I finally got to speak with someone on what should have... read more

shaedanae 

on Superpages

5 years ago

They were supposed to deliver a new fridge on May 8. I was told when they called last week that they would be calling the day before to confirm the time. As of 9:30 the night before no call. I waited on hold for over 16 minutes before being asked to leave a message and have someone call me back... no call. I needed to know when they were going to be here so that my landlord could have someone here to take the outside door off the hinge and remove the loaner fridge. When I finally got to speak with someone on what should ha... read more

thomhart 

on Superpages

6 years ago

The first time they were supposed to deliver my microwave, their truck broke down. They weren't supposed to deliver it that day anyway, but I guess they didn't get the message. The second time, the product was damaged so they had to re-order it. The third time, they were late and didn't call; I had to call the company and ask where were they? They finally arrived and installed my micro, but when they were leaving, the guy took my old one; I said, I didn't pay for removal and he said he was just being a good samaritan; well, ... read more

Maria V. 

on Yellow Pages

6 years ago

Really should be able to give 0 stars. Hands down the absolute worst company ever. Ordered our washer and dryer from home depot. Their delivery schedule was backed up over 2 weeks ok, I get it. The day before the call for scheduling the FOUR HOUR drop off window was a robo-call with NO information and NO way to talk with someone. Drop off window comes and goes- yes. All FOUR HOURS. Not a word. Call to find out what is going on- at this point it is 7:30pm. It is either wait to get them that night, they are and hour and half b... read more

anonymous 

on Superpages

10 years ago

Ordered a refrigerator from Home Depot The wrong refrigerator arrived with a dent in the door. I then had to re-order another refrigerator through Home Depot. On delivery number 2 The right refrigerator was delivered, but they refused to switch the doors over to open from the opposite side I offered to pay them extra and they still refused. The frigerator has an ice maker and I had purchased a new line to be changed over. The delivery men said that the copper line in place was crimped and would not work and that they did not... read more

socpats 

on Superpages

12 years ago

This delivery service is the worst, i have been trying for 18 days to get an appliance from home depot (witch i will never do again) and they brought me a damaged item and took it back on the first trip and they will not accommodate me and bring me my new item when i can be home!!!! they stink never use them, there managers hang up on you and say "you are out of luck we only deliver when we are there too Bad" so stay away from buying anything at home depot and don't ever use these guys!!!!!!! i am only giving them a star cau... read more