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Spencer's Tv & Appliance

4.7

About this business

In 1973, Spencer's opened its first store at the corner of MacDonald and First Avenue in Mesa, AZ. In the last 38 years we have grown to 5 locations. Many people ask how we have survived so long. The answer is simple, personal service and in turn customer satisfaction, has always been the focus of our business... We've also been able to work hard with our suppliers to bring the customer the best prices.There aren't many companies you call and the owner answers the phone. That's what happens at Spencer's. Rick wants to be as ... read more

Location details

4601 E Ray Rd, Phoenix, AZ, 85044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.72,822 reviews
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Lahori J.'s profile image
Lahori J. 
3 months ago

Spencer's Tv & Appliance CUSTOMER SERVICE +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance Phone Number +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance CUSTOMER SERVICE +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance Phone Number +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance CUSTOMER SERVICE +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance Phone Number +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance CUSTOMER SERVICE +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance Phone Number +1( 8O5)-41O 5OO2 Spencer's Tv & Appliance CUSTOMER SERVICE +1( 8O5)-41... read more

Hannah J. S.'s profile image
Hannah J. S. 
7 months ago

When having an appliance installed the individual from Spencers tracked oil on the sidewalk and patio area. I took pictures and immediately notified them. We had a microwave installed and after the individual left we noticed oil drips from the street to our front door. I immediately notified Spencers and asked for them to address this problem. This claim was passed on to different individuals over a month's time. I have spoken to several individuals and still nothing has been done. The last person with I s... read more

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Janvi T.'s profile image
Janvi T. 
8 months ago

Spencer's Tv & Appliance CUSTOMER SERVICE +1 (805)- 41O 56OO Spencer's Tv & Appliance PHONE NUMBER +1 (805)- 41O 56OO Spencer's Tv & Appliance CUSTOMER SERVICE +1 (805)- 41O 56OO Spencer's Tv & Appliance PHONE NUMBER +1 (805)- 41O 56OO Spencer's Tv & Appliance CUSTOMER SERVICE +1 (805)- 41O 56OO Spencer's Tv & Appliance PHONE NUMBER +1 (805)- 41O 56OO Spencer's Tv & Appliance CUSTOMER SERVICE +1 (805)- 41O 56OO Spencer's Tv & Appliance PHONE NUMBER +1 (805)- 41O 56OO  

Rick G.'s profile image
Rick G. 
a year ago

We just experienced a rather miserable ordeal with the Spencers Gilbert store, they did not meet our expectations of customer service. We don’t plan on coming back, bur Spencers has not reached out to us to offer an apology. We purchased a top-of-the-line GE Profile washer & dryer on September 12th. Here is what transpired: Day 1 - 9/13/23 Installers showed up at the designated time and brought in the washer & pedestals. That’s when it was discovered that our salesman ordered us an electric dryer instead of a gas dryer. ... read more

Jayne E.'s profile image
Jayne E. 
2 years ago

They have a good inventory and prices are competitive. --No delivery window--have to wait for a text between 7-9 AM on the day oof delivery in order to find out when during the ENTIRE day they will arrive. --Installation doesn't always include the entire job--got a new replacement microwave. Installer didn't secure the vent back on the wall. Had to once again do the "between 7-9 AM text dance" to find out when during the ENTIRE day again, someone was coming out. Was charged extra for 10 minute taping job. Nickle and dime o... read more

Katie K.'s profile image
Katie K. 
3 years ago

Completely agree w/David H. They take your money, then don't deliver the product. AVOID AT ALL COSTS. 

David H.'s profile image
David H. 
3 years ago

Spencer’s is more than happy to take your hard earned money but they can’t deliver the product. They blame the supply chain but are completely dishonest. AVOID at all costs. 

Dan M.'s profile image
Dan M. 
3 years ago

One of the worst experiences I have ever had with a company. Purchased a dishwasher in May and on Aug 12th it was finally delivered. Was given a date for delivery in June and waited at home patently for the delivery. Around 5pm I finally called and asked where it was and was told it was delayed. Took off work to be home and no call ahead of time warning me it would be delayed. In July we went on vacation and got a call from a delivery driver stating our dishwasher was here. No call, no anything, just showed up. Obviously, w... read more

Elaine S.'s profile image
Elaine S. 
4 years ago

We got our refrigerator from Spencer's on Jan. 18, 2021. Within a few days the ice maker did not work correctly. I called them and they said they would send a service guy out today (the 10th)but they would call between 7:30 and 9:00. Nobody called and nobody showed up. I called Spencer's and left a message. Nobody called me back so I called them AGAIN. She asked me if were were closer to Florence, AZ or Queen Creek! They friggin had my address! Don't they know how to use GPS?!! So after a wait on the phone she said ... read more

Frequently asked questions about Spencer's Tv & Appliance

How is Spencer's Tv & Appliance rated?

Spencer's Tv & Appliance has a 4.7 star rating with 2,822 reviews. 

When is Spencer's Tv & Appliance open?

Spencer's Tv & Appliance is open now. It will close at 6:00 p.m.  

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