Spencer Municipal Utilities's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Spencer Municipal Utilities

2.8

About this business

Electric, Water, Telephone, Cable, Internet, Wireless 

Location details

520 2nd Ave E #1, Ste 1, Spencer, IA, 51301, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.894 reviews
Select a rating
Nathan Strohman's profile image
Nathan Strohman 
4 years ago

Internet services seem to go out daily. not convenient. 

Rory Schuster's profile image
Rory Schuster 
4 years ago

Lately service has been horrible. For the amount we pay the service should be more reliable. 

Dena Birchard's profile image
Dena Birchard 
4 years ago

Great service and friendly staff! 

Jordan Sassman's profile image
Jordan Sassman 
5 years ago

prices are way too high and they need to get rid of Cheryl. 

Matt Brockman's profile image
Matt Brockman 
5 years ago

Not my deal, but a friend. Can't wait 2 days to get their money so they cut you off and make you pay a reconnecting fee... This company blows. 

Lianne Cizek's profile image
Lianne Cizek 
5 years ago

I hate their new billing system. There is no breakdown of charges at all, we constantly get bills with 2 separate amounts and without a breakdown how do I know which one is correct?! I’m sick of overpaying for subpar service. Customer service can no longer help us we keep getting told to go online and look. They are also extremely rude. The only good experience I’ve ever had with SMU is if I need something after hours, their techs on call are fantastic and super helpful and will bend over backwards to figure it out. 

Craig Neiderheiser's profile image
Craig Neiderheiser 
5 years ago

The new Smart Hub billing is awesome! Very convenient to have both busiess and personal accounts under one login. Takes just a few clicks to review the bill and pay. Thanks for the upgrade. 

Heather Farmer's profile image
Heather Farmer 
6 years ago

by not disconnecting us so many times in a day. 

Sheila Tatman's profile image
Sheila Tatman 
6 years ago

A HUGE thank you to all of the SMU employees that have helped me so far with my internet switch!! It has been nothing but a pleasant experience. From Jeff & Brenda in the office to Brandon & Josh with the install. It was so nice to have a set time for the install to happen & not a "4 hour window". During the install they were prompt, pleasant, respectful & professional! Thanks again!! 

Frequently asked questions about Spencer Municipal Utilities

How is Spencer Municipal Utilities rated?

Spencer Municipal Utilities has a 2.8 star rating with 94 reviews. 

When is Spencer Municipal Utilities open?

Spencer Municipal Utilities is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com