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Sparkletts Water
- Water Purification Services
- Austin, TX
About this business
Location details
Austin, TX 78701, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
STAY AWAY. Horrible service. Been on hold for 22 minutes to cancel my account. Call multiple times with no answer. Haven’t taken delivery in over a month because they changed my delivery date 7+ times. Charged me for deliveries that never occurred. It’s hell. Can’t get a hold of them. Can’t cancel for the life of you.
AVOID this service! Fraudulent billing practices. They double billed me for bottles on my February bill. They still have not issued a refund several months later. They outsourced their customer service to the Philippines and have not responded to my many customer service requests to correct the billing and refund me - no one is U.S. billing dept has responded. I am filing a complaint with BBB and the state Attorney General‘s office and canceling service. The company was bought and they do not care about retaining their custo... read more
Worst customer service I have ever experienced!! I’ve emailed 6 times called twice and was told I’d receive a call back and never did
If I could give 0 stars I would. They dropped off a cooler dispenser and two bottles of water on April 10th and didn't help us set it up. We set it up ourselves to find out the dispenser is faulty, LEAKS, and doesn't work! Also it was extremely dirty. They have yet to come pick it up and refund me. There is no customer service and I am appalled at the amount of times I have contacted customer service and haven't had a response. This company is a SCAM!
I came here hoping I’d find a way to contact my actual local office to fix some delivery problems I’ve had since the second delivery. But I see your reviews are terrible across the boards. I won’t even waste time leaving the reasons why, as I’ve spent at least 2 hours of my life on the phone with customer service (who continuously say they’re emailing you, but you never seem to get it or don’t care that you’re screwing up) and adding notes to delivery (that your delivery people apparently never look at). After masses of easi... read more
Frequently asked questions about Sparkletts Water
How is Sparkletts Water rated?
Sparkletts Water has a 1.1 star rating with 39 reviews.
When is Sparkletts Water open?
Sparkletts Water is closed now. It will open tomorrow at 9:00 a.m.
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