Sparkletts Water's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sparkletts Water

1.1

About this business

Location details

Austin, TX 78701, Austin, TX, 78701, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.139 reviews
Select a rating
Carmen Lam's profile image
Carmen Lam 
on Google
2 weeks ago

STAY AWAY. Horrible service. Been on hold for 22 minutes to cancel my account. Call multiple times with no answer. Haven’t taken delivery in over a month because they changed my delivery date 7+ times. Charged me for deliveries that never occurred. It’s hell. Can’t get a hold of them. Can’t cancel for the life of you. 

Natalie Gray's profile image
Natalie Gray 
on Google
2 months ago

AVOID this service! Fraudulent billing practices. They double billed me for bottles on my February bill. They still have not issued a refund several months later. They outsourced their customer service to the Philippines and have not responded to my many customer service requests to correct the billing and refund me - no one is U.S. billing dept has responded. I am filing a complaint with BBB and the state Attorney General‘s office and canceling service. The company was bought and they do not care about retaining their custo... read more

Sierra Adkins's profile image
Sierra Adkins 
on Google
2 months ago

Worst customer service I have ever experienced!! I’ve emailed 6 times called twice and was told I’d receive a call back and never did 

Mariella Hollerbach's profile image
Mariella Hollerbach 
on Google
2 months ago

If I could give 0 stars I would. They dropped off a cooler dispenser and two bottles of water on April 10th and didn't help us set it up. We set it up ourselves to find out the dispenser is faulty, LEAKS, and doesn't work! Also it was extremely dirty. They have yet to come pick it up and refund me. There is no customer service and I am appalled at the amount of times I have contacted customer service and haven't had a response. This company is a SCAM! 

Ashley Cavanagh's profile image
Ashley Cavanagh 
on Google
5 months ago

I came here hoping I’d find a way to contact my actual local office to fix some delivery problems I’ve had since the second delivery. But I see your reviews are terrible across the boards. I won’t even waste time leaving the reasons why, as I’ve spent at least 2 hours of my life on the phone with customer service (who continuously say they’re emailing you, but you never seem to get it or don’t care that you’re screwing up) and adding notes to delivery (that your delivery people apparently never look at). After masses of easi... read more

View all google reviews

Frequently asked questions about Sparkletts Water

How is Sparkletts Water rated?

Sparkletts Water has a 1.1 star rating with 39 reviews. 

When is Sparkletts Water open?

Sparkletts Water is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com