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Sparkletts Water
- Water Purification Services
- Austin, TX
About this business
Location details
Austin, TX 78701, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Once upon a time, each of the companies that have now been absorbed into the Primo/Sparkletts/Ozarka conglomerate was a fine water delivery service provider. We used their services for many years. But that was then and this is now. They are evidently having difficulty harmonizing their systems and the quality of their service has been enormously degraded as a result. Recently they started missing delivery dates, delivering products we never requested and revising the scheduling and quantity of our water deliveries despite th... read more
This is the worst service - avoid at all costs. Our dispenser broke. I put in a service request. It took 3 different visits from the delivery driver before they took the broken machine and did not replace it. At no point have they communicated when they will replace the dispenser and every time I call customer support they just tell me they have no ability to contact the local distribution center and there is no way for me to contact the local distribution center.
Had no issues until they sold to Primo. Now I get double charged no service and support is only in India. They can't figure out what to do nor how to cancel my account.
One of the worst companies I’ve ever dealt with, in anything. Missed deliveries, horrible app and website, customer service with non native English speakers. Now they are bought out by another company, and it’s gotten worse
STAY AWAY. Horrible service. Been on hold for 22 minutes to cancel my account. Call multiple times with no answer. Haven’t taken delivery in over a month because they changed my delivery date 7+ times. Charged me for deliveries that never occurred. It’s hell. Can’t get a hold of them. Can’t cancel for the life of you.
Frequently asked questions about Sparkletts Water
How is Sparkletts Water rated?
Sparkletts Water has a 1.1 star rating with 43 reviews.
When is Sparkletts Water open?
Sparkletts Water is closed now. It will open tomorrow at 9:00 a.m.
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