Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sparkletts Water - Austin, TX

3.8
Get directions

About this business

People have been enjoying the great taste of Sparkletts water for over 80 years. Today, Sparkletts offers a multitude of drinking water options-including Spring, Fluoridated, Purified, Distilled and Crystal Fresh-that can be delivered straight to your home or office. With home or office water delivery from Sparkletts, new supplies of 3 or 5 gallon bottled water arrive to your doorstep every two weeks. Upon each delivery, your friendly Sparkletts water delivery professional will collect your empty water bottles for reuse and ... read more

Location details

8020 Exchange Dr, Austin, TX, 78754, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.8177 reviews
Select a rating
David S.'s profile image
David S. 
on Birdeye

4 months ago

Sparkletts broke two promises to deliver a replacement water cooler that was defective!! And when talking to them about these broken promises their response was simply that their schedules can slip. As a result we wasted two day waiting waiting for nothing No apology. No adjustment to our payment for the lack of hot water capability due to the defective water cooler. You cannot TRUST them on their word. 

diana l.'s profile image
diana l. 
on Birdeye

5 months ago

Love my service with my delivery in Bastrop!! The delivery person is great and very polite and helpful!! 

sabra Y.'s profile image
sabra Y. 
on Birdeye

5 months ago

I was told at Cosco that it would only be $6-$7 a month. My first bill was a WHOPPING $79. The 5 gallon bottles are really too heavy for my husband and me, so I talked to Sparkletts. They said I could get 3 gallon bottles for the SAME price as the 5 gal. Really! I finally told them I wanted to return the dispenser. I was informed that someone would come the next day to pick it up. 4 days later no word. I called. They told me they would not pick up the dispenser until I payed my bill. They would take my credit card ... read more

Kayla M.'s profile image
Kayla M. 
on Birdeye

a year ago

I was impressed with the quality of this for the first month, however, I received emails that my water was delivered as was not. I called the customer service line and they told me that they sent a text to the driver. He never showed up. What kind of service is this? I am not paying until I receive my order. The water is good but the service is a 1 star! 

Leslie H.'s profile image
Leslie H. 
on Birdeye

2 years ago

My boyfriend and I were excited when we saw the Sparkletts rep at Costco again. We thought we missed our opportunity when we didn't sign up the first time they were posted, so we jumped on it the next time. We received our initial delivery/set-up just fine. The machine, bottles, pricing -- everything was great. It was the perfect amount of water for two weeks. The next delivery was on time, but we did receive a little push back from the delivery guy. We live in a gated complex without an intercom system, so I made sure to in... read more

Aidan P.'s profile image
Aidan P. 
on Birdeye

2 years ago

Every 3-6 months I have to sit on hold for over an hour to fix my account that I never make changes to. Sparkletts just decides to change our every 2 weeks, replenish all bottle delivery to every 4 weeks with 2 bottles. We have always been a business delivery. Now they missed a delivery because our account was switched to a residential account with weekend deliveries. We have auto-pay and never mae changes. Why does the account keep changing? Additionally the customer service is trash.  

Frequently asked questions about Sparkletts Water

How is Sparkletts Water rated?

Sparkletts Water has a 3.8 star rating with 177 reviews. 

When is Sparkletts Water open?

Sparkletts Water is closed now. It will open on Thursday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com