Spa 51

Bryanah P. 

on Citysearch

13 years ago

Went in for a facial and came out with messed up eye brows. I felt her tweesing my brows, I'm thinking she's cleaning them up. Now, there's a difference between cleaning them up and actually going into the brow shape and getting hairs there. Now the lady was good at the facial part, that I felt she atleast deserved a tip on. Only check or cash was accepted as a tip though. I had to run to the local gas station to get cash, I really didn't notice until I got into my car in the natural sunlight. At this point, I'm pretty livid... read more

beverlyfo 

on Citysearch

16 years ago

I disagree with the negative review – I am a regular client of Spa 51 and came across the negative review and wanted to reassure anyone who is interested in receiving a spa or hair service at Spa 51 will receive top customer service from a friendly, knowledgable staff. This salon differs from other salons I have visited in that the staff is not pretentious or snotty. The staff at Spa 51 are very welcoming and friendly while keeping a professional standard. I would recommend this salon to anyone who is interested in receiving... read more

spa51 

on Citysearch

16 years ago

Response to Previous Review.. – This review was written by a previous client in which we refused an employment opportunity. She is very upset with us. Her daughter came in for a color correction and her stylists told her she did not know what she was going to have to do to her hair to get it the correct color. She told her the price could run $20 or more. As everyone knows, color correction is very unpredictible. You can never quote a specific price. Our stylists spent 2 hours with this client. We told her the final costs wa... read more

Bearwithme 

on Citysearch

16 years ago

Great Service! – I went to Spa 51 for a consultation and color correction. Ben did a great job with both. He explained the best way to correct the color with the least amount of damage to my already over-processed hair, which happened to be a less expensive alternative. He not only did a good job explaining what he was going to do, but he was able to deliver the service as well. Everyone was friendly, Ben was attentive, and the salon was clean. High marks for Spa 51!