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1721 S Cherrybell Stravenue, Tucson, AZ, 85713, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I’m so thankful to you all for being there especially during this time. I’ve placed quite a few on line orders over the last couple of weeks, most of which I’ve received as quickly as the next day! Thank you for supporting my habit! 😁
We specifically asked about a specific case before placing the order because every other store we tried have lied about there stock as well. Because we need to ship the case internationally it is a very expensive exercise to keep being refunded if a case is not in stock. We were assured the case is in stock... When placing the order, suddenly there were no stock!
I don’t know how you’ve managed to make available the printed material I‘ve needed at ridiculously lower prices AND deliver them so quickly w/o a shipping fee. But you have!! Thank you for you being outrageously awesome. 👏 👏 👏
Southwest Strings has the best customer service. Margarite was most helpful when I called. They're always helpful and quick to answer any questions! They've got a wide selection of products, bows and instruments. I will always shop and seek their guidance
Adan knows everything about strings! I could not have had a better experience. He is patient and quick to find the best match!
My thumbs up to Southwest Strings. I made an order online and their package was delivered to my mailbox but before I get it, the mailbox was broke in and the package was stolen. I called police and USPS but nothing was accomplished till I called Southwest strings and they were so nice and graciously agreed to replaced the merchandise. THANK YOU SO MUCH!!
Very poor customer service. I ordered a violin from southweststring for my son and it arrived but its so tiny! Yes i dont know the size because i was not told by his teachers the right size as we are not violin people. I called sws customer service and he says since its my fault they wont credit me back for the return shipping cost to exchange for a bigger one. No thanks just refund me if you will not credit me for shipping and i will go buy it from someplace else. Oh and they even charge for a return label! I think this is ... read more
Prices and service! You are old friends.
Great customer service! I had a problem with an item I ordered over a year ago, and they are working with me to get it all taken care of!
Southwest Stringed Instruments Inc has a 4.5 star rating with 202 reviews.
Southwest Stringed Instruments Inc is closed now. It will open at 9:00 a.m.
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