SouthWest Chrysler Dodge Jeep Ram

Nancy C 

on BBB

a year ago

After they sold a car to me I needed a windshield replace . Work was done horrible Ive tried to get in contact with the manager and this people just dont care to help . Please save yourself a headache, having to pay extra money that they should have covered for my windshield 

Josh R 

on BBB

a year ago

I have taken 2 different vehicles here, at different times, for warranty work and regular maintenance. I picked up both vehicles with new damage and incomplete/ improper maintenance. After getting ahold of my service advisor and forwarding the concern/info I was told the Service Manager would contact me. He never did. After finding more issues I again made my service advisor aware and Finally for a call from *****. I explained the issues and concerns and he immediately had an attitude, was rude, dismissive, and denied they d... read more

Robert M. 

on BBB

2 years ago

I spoke/texted (screenshots attached) with ******* *** off and on for about a day and a half about my father-in-law (she was sent a pic of his drivers license) buying a 2021 Tacoma. She even sent a price breakdown for driving it off the lot. During our back and forth I noticed on the website the price had decreased by $1000. I asked about it and was told they would honor that reduction so I asked about giving her a credit card to guarantee I was going to buy the truck. She said she wasnt allowed to take a credit card to hold... read more

Abriella M 

on BBB

2 years ago

Not only did their shady finance manager DJ put a contract into my contract without telling me/discussing it had to be done. They left all the previous owners stuff in the car they sold me along with the oil change sticker from the originating dealership. They did not preform any service including an oil change considering my oil change light turned on literally 4 hours after taking delivery. When discussing the finance manager with the Desking manager of the deal he just said he would discuss it with him and barely even apo... read more

Lynn S 

on BBB

3 years ago

We had our truck towed there for service and after paying $1500 for the so-called repair we headed out of the parking lot and it, not only wasnt running properly, it was worse than it was before they worked on it. The mechanic we spoke to asked us what we wanted him to do about it! We told them to fix it! After three weeks and us repeatedly calling to check on it, they said it was ready. We had it about a week before having to zip tie the repaired part to hold it long enough to return. After repeated phone calls, they said t... read more

James K 

on BBB

3 years ago

Went to this place on Saturday to look at a Jeep Cherokee L. I had already looked at a couple of places and had a good idea what I wanted and what my trade in was worth. Found a new Jeep I liked with a reasonable price. Decided to go ahead and look at the numbers. The salesman was great to work with as well as the internet person I had talked to. The salesman came back with my trade in value and it was a joke. They offered $35,000 for my trade in, which was $6000 less than anyone else had offered and $5500 less than what Car... read more