Southpoint Bank

Paul Watson 

on Google

2 months ago

I can’t say enough good things about Ian Hebert and SouthPoint Bank. My wife and I purchased our first home through them and Ian was a blessing to have guide us through the lender process. He worked his tail off making a loan work for us on a house that was at the high end of our buying range. His communication, professionalism, knowledge, and attention to detail were top notch but his personable character was the best part. Ian genuinely cared about making our ends meet and I can’t stress that enough. We were very grateful ... read more

Nona Liza 

on Google

3 months ago

I didn’t work with this lender directly — the other party in our transaction did. The first closing was scheduled with what seemed like plenty of time, but at the very last minute it was delayed because documents weren’t ready, even though we had been checking in regularly. The second time, the same thing happened again. In the end we did close, but it required multiple delays due to incomplete paperwork. Delays can happen, but in my experience it was more than expected. If your timing is sensitive, just keep this in mind. 

Carrie Holley 

on Google

a year ago

I have never in my life been so upset with a bank ever!! Simply trying to get statements that are inconsistent and skip months and months. Was just told off by the regional manager, Kelly, that I disrupted their day trying to get my missing statements and that my statements are my responsibility. Well if that’s the case the statements that are online are either missing months or not available at all and have only received 2 months the past few months for past statements that don’t include 2023 at all. Was told “they were doi... read more

Chris Smith 

on Google

a year ago

Good solid bank, banked there for years on business and personal side.