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Southern Used Car Department

4.4

About this business

Location details

2747 N Military Hwy, Norfolk, VA, 23513, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.42,867 reviews
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ron levian's profile image
ron levian 
on Google
5 days ago

I recommend coming to this place, I received excellent service. And a detailed explanation of every little detail. Nice people! Kate was helpful and nice! 

Kiersten Birch's profile image
Kiersten Birch 
on Google
a week ago

Sean and Katie were amazing! I got a great deal on my car and I’m very satisfied with my purchase! 

Stephanie Carrera's profile image
Stephanie Carrera 
on Google
a week ago

I’m extremely disappointed with my experience at Norfolk Southern dealership. My vehicle has been sitting at their service center for over two months without any repair. They claim they have no mechanic available, and I’ve been repeatedly ignored and given poor customer service when seeking updates. What’s worse, I am a former employee of this dealership and never expected to be treated this way. During this time, they have been advising me to purchase a new vehicle while completely neglecting to fix the one I already own. T... read more

Marco Amador's profile image
Marco Amador 
on Google
a week ago

Had my wife's Jeep there for an oil change, they changed the wipers, cabin filter and engine air filter changed. I already changed them a month prior with better parts, my issue is they never got approval to change the items and took it upon themselves the move forward. Engine filter alone was $60. There was no approval by my wife, we didn't get charged but im out the money. 3 phone calls this week and no return call. Only reason we take it there is for the warranty, car has low milage and meticulously maintain. Coolant leve... read more

Amiee Mulvihill's profile image
Amiee Mulvihill 
on Google
a week ago

We worked with Justin and Katie throughout our entire trade-in and purchase process. From the test drives, to picking a vehicle, not liking it, returning to change it out for an upgraded version, and finalizing the paperwork; this was one of our better experiences at a dealership. Definitely recommend using Southern Auto Group. 

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Frequently asked questions about Southern Used Car Department

How is Southern Used Car Department rated?

Southern Used Car Department has a 4.4 star rating with 2,867 reviews. 

When is Southern Used Car Department open?

Southern Used Car Department is open now. It will close at 9:00 p.m.  

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