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Southern Mutual Insurance Company
- Insurance
- Athens, GA
About this business
Location details
360 Alps Rd, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
STAY AWAY FROM THIS COMPANY! I signed up for paperless billing and then they failed to notify me that the address was incorrect on my automated credit card payment, then charged me an $18 late fee, and a $30 reversal fee, and NEVER NOTIFIED ME! Not 1 email, or even in my spam email. Good thing I had bothered to login to my account and check if things were good otherwise they would've just kept charging me more and more fees without notifying me! Now they charge $8 for credit card payments? That's more than what the governmen... read more
This insurance company was 100% at fault with an accident and wasn’t to go back and forth with me on payment from an auto shop estimate and payment . I guess they will be paying out more on damages and my loss wages through an attorney. Hope they have their wallets ready . All this could have been avoided. The car is in my name paid for and they want to take me though these baby steps
The customer service I received was unacceptable. They even tried to make it look like it was my fault that a 200 lb buggy fell on top of me. Then they wait till you have less than 30 days to retain a lawyer. Knowing good and well it takes time to do that so that the case can be closed. So if anyone knows an attorney that will take my case I will gladly leave them all the information they need. Not only did a man cuss me out while on the phone with Ally whittingham. Ally also tried to read my medical records and obviously sh... read more
Frequently asked questions about Southern Mutual Insurance Company
How is Southern Mutual Insurance Company rated?
Southern Mutual Insurance Company has a 2.1 star rating with 25 reviews.
When is Southern Mutual Insurance Company open?
Southern Mutual Insurance Company is closed now. It will open on Monday at 8:00 a.m.
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