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Southern California Edison
- Consumer Services
- Thousand Oaks, CA
About this business
Location details
3599 Foothill Dr, Thousand Oaks, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trying to get a live person on the phone is ridiculous It took me 20 minutes and calling back three times before I got a live person. I was calling because I requested paper billing sent to me in the mail. And my first bill was an email saying my payment is late. So when I had the service hooked up the original lady, I spoke with didn’t set up any payment plan. So now I have a late fee. Ugh!! To top it all off I need to pay it online. Because paper billing set up in Edison system can take up to three months.
hese people/ company are a joke. Had my power shut off. They said “due to high winds and extreme heat” I get the heat part but this is the third time they have shut it off in the last 2 weeks. For more than 8 hours each time. I reached out, they said “1230, then 230, then 330, then 8” wouldn’t give me a reason to why, no warning before shutoff till 2 hours after they already did so. I live in Camarillo, it ended up being 90 in my home, my cats were overheating. All my food in my freezer gone. They’re a joke of a company. On ... read more
The worse...cannot get through to anyone.
No english, can't understand English, can't get out of phone computer. Might as well shut the system down, that's how useful it is
Not that Edison cares but you have gone from bad to worse. What is it with the lame AI assistant who is incapable of much! The touch system is far better than that! Just an outright awful system that cannot understand anything never mind touches to get something done! If there was actually free market and we could choose our vendor there would be real competition and edison would be out of business. Have I said how much I despise them and their non- service?!
Frequently asked questions about Southern California Edison
How is Southern California Edison rated?
Southern California Edison has a 1.1 star rating with 89 reviews.
When is Southern California Edison open?
Southern California Edison is open now. It will close at 6:00 p.m.
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