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Specialties: South Nashville Heating & Cooling specializes in installation and repair of your heating or cooling Established in 1990.
501 Veritas St, Nashville, TN, 37211, United States
Get directionsWe have used South Nashville Heating & Cooling for over 10 years. Their team provides excellent service for us. They inform us of rebates available when we have to install new systems.
We’ve had a great experience with this co ever since they installed a new dual system HVAC system a few years ago. They do our tune ups 2x p year and are always prompt and professional, respectful of property and any special instructions.
Business response:
Thank you very much for the kind words and the 5-star review, ********. We truly appreciate you taking a minute to share your positive experience with our company. Unfortunately, when clients go to the Better Business Bureau, it is usually with a complaint, rather than a compliment. Thanks for trusting us for your indoor comfort needs!!
Here we are again 2.5 years later with another leak in our HVAC system that was installed by South Nashville. We purchased this house brand new in 2020 (see details of the previous review here: ************************). We had a leak in 2022 in which the coil had to be replaced in our upstairs unit which resulted in almost $5,000 in labor and freon (we have a 10 year parts warranty). The same coil that leaked in 2022 is leaking yet again and has to be replaced. This will put us close to $10,000 in HVAC cost from a unit that... read more
Business response:
Hello, *****. I am saddened by this 1-star review from 2022, and the follow-up review from 2025. After reviewing the file, there was originally a low refrigerant charge in April 2022. We offered a leak search, which was declined. Your (*******) preference at that time was to add refrigerant. The charge was low again in June 2022. We added refrigerant again, and offered a leak search. This time the leak search was approved and scheduled. After an electronic leak search did not detect the location of the leak, we scheduled a f... read more
This company has been so helpful to us. They had the best quote for 2 Split systems installed in bedroom and the den. They came out and also repaired our central heat and air unit, returning twice to make sure the repair was satisfactory. The phone receptionist scheduled all of the services promptly, and technicians came out within a day of our problems. They were on time or early, very friendly both on the phone and in person. I would use this company again.
First experience with South Nashville Htg & Clg won't be my last. They are my new go to HVAC company. One of those national, corporate companies told me my 10 year old heat pump needed to be replaced. Since it would be a large expense, I decided to get a second opinion. Found South Nashville had so many glowing comments on ********, so I called them and was perfectly honest that I needed a second opinion. Got a next day appointment and their technician showed up right on time. In a bit over and hour my heat pump was up and r... read more
Business response:
Thank you so much for taking the time to share about your experience and posting this awesome 5-star review on the Better Business Bureau page. This means a lot to us!! I am so glad William was able to diagnose the problem with your heat pump system, get the system working again, and save you from having to spend a large amount of money replacing the system just before the holiday season!! We will be sure to share this with our service team!! Thanks for choosing us, **!! -- Mark G*** / South Nashville HVAC
Came highly recommended, and didn't disappoint! Very professional yet personal. Timing of the appointment was very reasonable considering a 100° heat wave! Office kept me informed, and let me know that the tech was even going to arrive early! He was knowledgeable, courteous, and took care of the issue promptly. I give them my highest recommendation!
Business response:
Thank you VERY much for this 5-star rev iew, ***. We sincerely appreciate you taking the time to share these kind words about your experience with our service team. We will be sure to share this review with Ms. K**** and our service technicians. Thank you for choosing our company for your heating and air conditioning needs.
I have been a customer of South Nashville Heating and Cooling for well over 10 years. Their service is extraordinary and I have complete confidence in their technicians and office personnel
Business response:
Thanks for choosing us over the years!! We sincereyl appreciate the opportunity to serve your heating and air conditioning needs. And we especially appreciate you taking the time to leave this review on the BBB page!! Thank you!!
Honest service from a local company, no corporate conglomerate nonsense. The technician was on time, replaced a bad part and told me purchasing a new unit would be a waste of money I will definitely be patronizing this business for all my future HVAC needs.
I was recommended to South Nashville Heating & Cooling by my general contractor. I spoke with Mark and he came out to assess our situation. He and his crew provided great service! He was honest about how much repairs/replacements our duct system needed. Crew showed up on time and we're very thorough with their work. Highly recommend them!
Business response:
Thank you so much for this amazing review, Ana!! We sincerely appreciate you taking the time to share these kind words and recommend us. And thanks for choosing us for your indoor comfort needs!!
South Nashville Heating & Cooling has a 4.8 star rating with 484 reviews.
South Nashville Heating & Cooling is open now. It is open 24/7.
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