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South County Lexus Service
- Automotive
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They will over charge you on Basics like a Oil Change your batter off taking it to a standard oil change shop and labor per hour here is more than what your Dentist would charge you ouch take your business else where.
I just found out that this dealer/service Dept. Sold my 81 yr old mother who has onset dementia a $300 oil change (adding whatever unnecessary thing they could think of) and found a part to "fix" for $550. I see the $295 parts online for $30-60. I'd ask how they can sleep at night, but they're obviously OK with it in the pursuit of the almighty dollar. BEWARE...
I literally just had an outstanding experience with South County Lexus in performing a 30,000 mile service on my 2023 LS500 F-sport! The service writer Maria, was great! Excellent communication on all updates and was an absolute five star process. Thank you, Maria and South County Lexus!
I recently had a very disappointing experience with Service Advisor’s Hassan at Dealership South County Lexus. Unfortunately, I feel compelled to share my experience to help others avoid similar issues. During my last three visits, I was informed that my transmission fluid was urgently needed to be flush (replace 100%). Trusting the advisor’s expertise, I agreed to the recommended services. However, after consulting with the mechanic, I discovered that many of the suggested services are unnecessary at my vehicle and are done... read more
I had a terrible experience with South County Lexus. They failed to pay off my trade-in vehicle on time, which resulted in extra money being owed on the old loan. To make matters worse, they took out a proxy loan with Toyota in my name and instructed me to pick up a check from my own personal credit union. After doing so they failed to pay off the Toyota loan and have been unresponsive in fixing the issue. Their handling of this situation has been extremely frustrating and unprofessional. I would not recommend doing business... read more
Frequently asked questions about South County Lexus Service
How is South County Lexus Service rated?
South County Lexus Service has a 3.4 star rating with 16 reviews.
When is South County Lexus Service open?
South County Lexus Service is closed now. It will open at 7:00 a.m.
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