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Sorel
- Community & Social Services
- Portland, OR
About this business
Location details
14375 NW Science Park Dr, Portland, OR, 97229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sorel has some of the best customer service I’ve ever received. I’m always amazed by the quality of their products.
Total lack of customer care as far as providing information. Several of my orders were canceled without description other than payment criteria. I used PayPal. Their customer service specialists read back the emails I received and provided no additional information. No sense. Useless submitting a complaint to them about their website.
I attempted two times to make a purchase on their site using Paypal to checkout. Both times Paypal processed the authorization and put a hold on my money. Sorel then had an error on their end which caused the order to fail. I attempted 1 more time without paypal and I made the purchase successfully. Every other company I have ever dealt with cancels pending paypal authorizations after 2-3 days. After 3 weeks Sorel had still not released the 2 pending charges for $76 each. I emailed their support address which is linked to th... read more
Frequently asked questions about Sorel
How is Sorel rated?
Sorel has a 1.5 star rating with 34 reviews.
When is Sorel open?
Sorel is closed now. It will open on Monday at 9:00 a.m.
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