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Sonic Drive-in
- Restaurants
- Grants Pass, OR
About this business
Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.
Location details
255 Union Ave, Grants Pass, OR, 97527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's Sonic. Not something to write home about, though I guess that's what I'm doing. They.need to hire someone who isn't manic to make their menues easier to read.
Stopped by to get a soda and a small snack, we were treated rudely, the corn dog was burned and exploded at the top, no mustard, no ketchup and I got the wrong soda!!! I will stay in Jackson County when I want Sonic, that’s for sure!!!
Business response:
Tonia, we are so sorry that we missed your review when it came through and we are certainly very sorry about the experience that you had at our drive-in! We will be sure to address these issues with our crew & management team to help ensure that they do not continue. Thank you for your feedback & please accept our sincerest apologies.
Business response:
We’re sorry to hear that you weren’t satisfied with your visit to our drive-in Kathleen. Would you like to tell us more about it so that we can help resolve any issues?
Business response:
Thank you for your feedback Channing. We have responded to your private message.
Way to slow!! It took them 28 minutes to get my order to me, and it was cold at that!!!! Very disappointed in them. I have never had slow service from a place until this.
Business response:
Kimberley, we’re so sorry to hear about the long wait times & unsatisfactory food quality that you received during your latest visit to our drive-in! This is certainly not the way that we like to conduct business. We will be sure to address this with our crew to help resolve any & all issues. Thank you very much for your feedback and we hope you will accept our sincerest apologies.
Had to wait 9 minutes to order, 8 more to get my order. Didn't realize until I got home that not all of my order was in the bag. Not worth the hassle to try and go here again.
Business response:
Patrick, we’re very sorry to hear about the disappointing experience you had at our drive-in. We strive for better service than this & we assure you that we will be working with our crew to help ensure that these issues get resolved. Thank you for your feedback & please accept our sincerest apologies.
Waited over 5 minutes tonight to even be greeted at the drive thru so we could place our order. Very disappointed. It was 930 pm tonight. Sonic in Redmond, Oregon is 5 stars all day long compared to here
Business response:
Angie, we’re so sorry to hear about the long wait times & lack of food quality that you received at our drive-in. This is certainly not what we strive for. We will be addressing this with our crew & management team to help resolve these underlying issues. Please accept our sincerest apologies. Thank you very much for your feedback.
Terrible service.... Took me 10 mins before they took my order!!! You need to hire competent people!!!
Business response:
Hi Tanya, thank you for bringing this to our attention. We are very sorry to hear about your experience, and will pass this along to management.
Frequently asked questions about Sonic Drive-in
How is Sonic Drive-in rated?
Sonic Drive-in has a 3.3 star rating with 1,437 reviews.
When is Sonic Drive-in open?
Sonic Drive-in is closed now. It will open on Monday at 9:00 a.m.
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