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Sonic Corporation

3.7

About this business

Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations. 

Location details

112 University Parkway, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to Midnight
Sat6:00 a.m. to Midnight
Sun7:00 a.m. to 11:00 p.m.
3.7939 reviews
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Tracy Little's profile image
Tracy Little 
3 years ago

This is my BLT sandwich for lunch. I called because it is not what is advertised. They offered to redo the sandwich if I brought it back. Sorry but don’t have time to do that. Pitiful excuse for a sandwich. 

Kory Loden's profile image
Kory Loden 
4 years ago

Sonic is great... this location, not so much. Super slow every time I go. Half the time they aren’t taking orders at the stalls. We waited 20 minutes for our drinks tonight. 

Crystal Curry's profile image
Crystal Curry 
4 years ago

This place is doing down hill fast!! Food was cold! And popcorn chicken hardly had any sauce. 

Kirstie Childress Tims's profile image
Kirstie Childress Tims 
4 years ago

Wait until after you’ve paid and they bring your stuff out to tell you they’re out of something, then don’t answer the intercom when you buzz in to tell them what you want it replaced with. When finally getting the attention of the carhop who brought my order out, I was pretty much told sucks for you you’ll have to wait until someone answers. Almost an HOUR later I finally got someone, and she did not want to deal with replacing my missing items even in the slightest. 

Business response:

Sorry to hear we disappointed you! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time. 

Quintessa Cooper's profile image
Quintessa Cooper 
4 years ago

Very slow and bad customer service 

Alicia Marbury's profile image
Alicia Marbury 
4 years ago

Had a terrible experience last night. First of all, it appears to be company policy not to pull someone up in drive thru if there’s a wait on their order. I was the 2nd car in the drive thru. So the guy comes to my car (nice of him !) and asks me if i had the fries. I said no that’s supposed to be a sprite. No biggie. I wait and then finally get to the window. Same guy tells me my order is $8.10. Not even close to my total. I tell him this and then he’s gone from the window for a bit. He comes back and has the correct total.... read more

Business response:

Hi Alicia, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc. 

Catrina Evans's profile image
Catrina Evans 
5 years ago

BLT on Texas Toast Might as well not even butter the bread because it’s white. 

Business response:

Hi Catrina, we are sorry to disappoint you and appreciate you letting us know. 

Brittany Stansell's profile image
Brittany Stansell 
5 years ago

red button activated for more than 10 mins. no answer. terrible terrible service 

DeAnn Michael Mclean's profile image
DeAnn Michael Mclean 
5 years ago

The carhops and drive through never give my change back. Large drink $1.09 oh ok ... just keep the 91 cents because they don’t pay you to do you job! 

Frequently asked questions about Sonic Corporation

How is Sonic Corporation rated?

Sonic Corporation has a 3.7 star rating with 939 reviews. 

When is Sonic Corporation open?

Sonic Corporation is open now. It will close at 11:00 p.m.  

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