This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sonic Corporation
- Fast Food
- Jackson, TN
About this business
Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.
Location details
112 University Parkway, Jackson, TN, 38305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to Midnight | |
| Sat | 6:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to 11:00 p.m. |
This is my BLT sandwich for lunch. I called because it is not what is advertised. They offered to redo the sandwich if I brought it back. Sorry but don’t have time to do that. Pitiful excuse for a sandwich.
Sonic is great... this location, not so much. Super slow every time I go. Half the time they aren’t taking orders at the stalls. We waited 20 minutes for our drinks tonight.
This place is doing down hill fast!! Food was cold! And popcorn chicken hardly had any sauce.
Wait until after you’ve paid and they bring your stuff out to tell you they’re out of something, then don’t answer the intercom when you buzz in to tell them what you want it replaced with. When finally getting the attention of the carhop who brought my order out, I was pretty much told sucks for you you’ll have to wait until someone answers. Almost an HOUR later I finally got someone, and she did not want to deal with replacing my missing items even in the slightest.
Business response:
Sorry to hear we disappointed you! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Very slow and bad customer service
Had a terrible experience last night. First of all, it appears to be company policy not to pull someone up in drive thru if there’s a wait on their order. I was the 2nd car in the drive thru. So the guy comes to my car (nice of him !) and asks me if i had the fries. I said no that’s supposed to be a sprite. No biggie. I wait and then finally get to the window. Same guy tells me my order is $8.10. Not even close to my total. I tell him this and then he’s gone from the window for a bit. He comes back and has the correct total.... read more
Business response:
Hi Alicia, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
BLT on Texas Toast Might as well not even butter the bread because it’s white.
Business response:
Hi Catrina, we are sorry to disappoint you and appreciate you letting us know.
red button activated for more than 10 mins. no answer. terrible terrible service
The carhops and drive through never give my change back. Large drink $1.09 oh ok ... just keep the 91 cents because they don’t pay you to do you job!
Frequently asked questions about Sonic Corporation
How is Sonic Corporation rated?
Sonic Corporation has a 3.7 star rating with 944 reviews.
When is Sonic Corporation open?
Sonic Corporation is closed now. It will open tomorrow at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com