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3.5

★★

841 reviews

5★299

4★170

3★136

2★74

1★149

13 reviews have no rating

Reviews(34)

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Darius Daniels on Facebook

9 months ago

Worst customer service I've ever experienced. Taylor, if thats even her real name who worked the night shift on 9/3/22 is the worst person I've ever encountered in my life. I will never eat here again and I'll let everyone I know to never eat here.

Brittany Harris on Facebook

a year ago

They have absolutely TERRIBLE customer service. Ordered 3 breakfast wraps and asked for mild sauce- got ONE! When the guy with glasses came out and we asked for a couple more he rolled his eyes, walked off, and never brought us anything. Won’t be back period!

Chris Vogler on Facebook

2 years ago

NO SLUSH AGAIN! I give up my “treat” with my grandson anymore. They have no drive-in service with no signs or indication that they are drive thru only. Only to wait in the line to find out the slushy machine is down again. I give up

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Jason Beaman on Facebook

2 years ago

Horrible experience today. Had to wait 45 minutes for 2 slushes and a pretzel. When we finally got our order, no apology or anything. Then I realized we didn’t get our straws, so I press the button and tell them. The guy tells me they’ll bring them right out. Didn’t happen. I had to go to their door to get the straws. I’m not sure how a manger lets things get to this. If you are having unforeseen issues, explain the situation and apologize to the customer. This was relayed to… See more

Bethany Brittain on Facebook

2 years ago

The employee Tim needs a raise. He’s sooo funny and has the best customer service!

Veronika Valentine on Facebook

3 years ago

I tried sonic out the last time I visited and ended up with another persons order after waiting fir 20 minutes for them to adjust my bill etc. I was still charged in correctly and still had the wrong food so they sent me a gift card... I go through today for fries and a burger and the fries are like cardboard and cold and the burger is tasteless unless adding a bunch of ketchup and salt.. This was another FAIL I don’t think I’ll even use the rest of the 20$ left on the gift card unless I choose another location... Courteous and Polite staff fo sho but I need good food too

Veronika Valentine on Facebook

3 years ago

Allison Fikes on Facebook

3 years ago

Worst service. They messed our order up twice and acted like it was our fault. Very rude.

Kristy Newman on Facebook

4 years ago

Horrible customer service skills. Always getting the order wrong, and they get mad with you when you have to correct THEIR mistakes. Even when you call to complain, ask for a manger to call you back, they won’t call you back. They can care less what type of employees they have and what type of service they are providing. Go to foosacklys or Chick-fil-A. Way better service and the prices are about the same if not cheaper. I understand it’s fast food but you still receive g… See more

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