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Sonic
- Fast Food
- Daphne, AL
About this business
Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.
Location details
1711 US-98, Daphne, AL, 36526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWorst customer service I've ever experienced. Taylor, if thats even her real name who worked the night shift on 9/3/22 is the worst person I've ever encountered in my life. I will never eat here again and I'll let everyone I know to never eat here.
They have absolutely TERRIBLE customer service. Ordered 3 breakfast wraps and asked for mild sauce- got ONE! When the guy with glasses came out and we asked for a couple more he rolled his eyes, walked off, and never brought us anything. Won’t be back period!
NO SLUSH AGAIN! I give up my “treat” with my grandson anymore. They have no drive-in service with no signs or indication that they are drive thru only. Only to wait in the line to find out the slushy machine is down again. I give up
Horrible experience today. Had to wait 45 minutes for 2 slushes and a pretzel. When we finally got our order, no apology or anything. Then I realized we didn’t get our straws, so I press the button and tell them. The guy tells me they’ll bring them right out. Didn’t happen. I had to go to their door to get the straws. I’m not sure how a manger lets things get to this. If you are having unforeseen issues, explain the situation and apologize to the customer. This was relayed to… See more
The employee Tim needs a raise. He’s sooo funny and has the best customer service!
I tried sonic out the last time I visited and ended up with another persons order after waiting fir 20 minutes for them to adjust my bill etc. I was still charged in correctly and still had the wrong food so they sent me a gift card... I go through today for fries and a burger and the fries are like cardboard and cold and the burger is tasteless unless adding a bunch of ketchup and salt.. This was another FAIL I don’t think I’ll even use the rest of the 20$ left on the gift card unless I choose another location... Courteous ... read more
I tried sonic out the last time I visited and ended up with another persons order after waiting fir 20 minutes for them to adjust my bill etc. I was still charged in correctly and still had the wrong food so they sent me a gift card... I go through today for fries and a burger and the fries are like cardboard and cold and the burger is tasteless unless adding a bunch of ketchup and salt.. This was another FAIL I don’t think I’ll even use the rest of the 20$ left on the gift… See more
RUDE!!! Anytime I go after 4 the service is horrible!! The person answering the drive thru always acts as if your an inconvenience and constantly blows into the speaker when you ask for something! I’m sorry that my .82 water was a problem for you to make! They should just close at 5 because their night crew SUCKS!! Manager included!!!
Business response:
Thank you for bringing this to our attention, Turondra. We strongly encourage you to contact our employee hotline: 1-800-997-6642
Worst service. They messed our order up twice and acted like it was our fault. Very rude.
Frequently asked questions about Sonic
How is Sonic rated?
Sonic has a 3.4 star rating with 942 reviews.
When is Sonic open?
Sonic is closed now. It will open on Monday at 9:00 a.m.
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