Sonesta Simply Suites Garden Grove Anaheim

Chi Le 

on Google

a month ago

**Update: I actually never got the refund from Sonesta. I had to dispute the charge through my credit card. I can't say anything other than I'm disappointed. We booked with Sonesta from 7/24 til 7/28 for our first ever long road trip. Things happened on the way, and we had to change the plan to arriving on the 25th. I called them on the 23th to make sure that would be okay if we missed the 24th. I called to see because I know every hotel has different rules about that. I wanted to know if they would have a no show fee and ca... read more

Jacob Kenison 

on Google

a month ago

The rooms smelled horrible and the hallways and elevator were even worse. If you needed anything at all like fresh towels, toilet paper or anything for a room you had carry them all to the front desk and exchange them. I have no idea why anyone would score this hotel over a 1 star. I would expect this from a cheap hotel, but unfortunately it wasn’t. 

Deadhead Rick 1 

on Google

a month ago

Update: We returned to this hotel after a year and a lot has changed. You can no longer trust what they tell you at the the desk. We were told it would be ok to pay the deposit later in the day but now they are evicting us after being here for 2 weeks. the room is paid for and they won't issue a refund. I talked to Travel Pass and they said this hotel is not part of Sonesta. It is a private franchise and they can't do anything about anything. I recommended this hotel before but now I'd say only stay here if you absolutely ha... read more

Randy Taylor 

on Google

a month ago

Do not stay here. While the rooms appear to be recently updated everything else was in poor shape. The room was not cleaned thoroughly as there was hair in the shower and urine on the toilet. The carpets in the hallway were filthy and the smell of smoke was rampant in the hallways. If you are looking for somewhere cheap for the night it is tolerable but I wouldn’t recommend staying her with children as their was alot of shady people walking around the hallways and parking lot. This place looks like it allows people to live h... read more

Delmas Ingram 

on Google

a month ago

By far worst Sonesta I have ever stayed in! Rooms are ok if everything works and that's a big if! Mostly management staff is not polite or inviting! Everything feels like it's a inconvenience to them! Also they don't appear happy to be doing there jobs! Overall dissatisfied with this Sonesta product! I have stayed at many great properties I look forward to those!