Sonesta ES Suites Flagstaff

Bret Robinson 

on Google

a month ago

Well to start off, we arrived that night and check in. The carpet was soaking wet from shampooing and we had to stay on bed the rest of the night. It was a odor in the room which I concluded was dog pp. Had to place towels on floor to get to bathroom, to keep socks from getting soak. Had to put up with smell all night. Wife not happy at all and me. In the morning when to front desk to report, was told by clerk the night clerk should have inform us about carpet. The pp feel is now in our shoes and clothes, we flew across coun... read more

William Staab 

on Google

a month ago

Always love to stay at Sonesta. Room and property slightly run down. Bar stools brown on top from people's hands. Dust and dead bugs in and on top of light fixtures. Bed clean, bathroom clean. Over all great for price. 

Theresa Johnson 

on Google

2 months ago

This was the absolute worst hotel we have ever stayed in. The room wasn’t ready at 4p for check in so we had to wait. When we got into the room is wreaked of bleach and raid spray. The carpet in the living room was damp and absolutely disgusting. The couch was deteriorating and so loud when you sat on it. We didn’t even dare to see what the pullout couch even looked like. The amount of bird droppings outside of the rooms was insanity and likely not up to health codes. The water was intermittently warm, could barely take a ho... read more

alice draco 

on Google

2 months ago

Very nice place for stay.