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Sonesta Es Suites Dublin
- Hotels
- Columbus, OH
About this business
Location details
435 Metro Pl S, Columbus, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedCustomer service is outstanding! They went above and beyond to have wine, chocolates and roses in our room upon arrival for our anniversary. Evan is the best! Also cozy, homey, great atmosphere, close to major attractions and great restaurants.
RecommendedSpacious rooms, great service and dogs are allowed without any fuss. Superb experience!
Business response:
Thank you!
RecommendedReceptionist were nice and welcoming so far
RecommendedLove the location and friendly staff.
Business response:
We hope to see you again soon. Thanks for staying with us!
RecommendedDuring COVID-19 rooms are left unavailable for 3 days before new guests may occupy them. The staff are all super friendly and helpful. Contacting the front desk via text is super easy and staff brought ice, and food deliveries up to our room in a timely basis. There is hand lotion available in the lobby and by the elevators. Staff use hand lotion or new gloves when touching or handing items over. The rooms are spacious and comfortable. Kimpton Alexis is our favorite place to stay each time we’re in Seattle.
RecommendedMy fiancé and I had a wedding scheduled at the Kimpton Alexis Hotel for April 25, 2020. Unfortunately, we had to make the tough decision to cancel the wedding due to the current COVID-19 scare. The whole team at the Alexis has been nothing but great, before, during and after this decision. Angie Casper was our main point of contact during the planning process – she’s been such a joy to work with. We’ve done multiple walk throughs of the venue with Angie, she responds to all correspondence quickly and worked hard to make ever... read more
Business response:
Wow, Taylor. Thank you so much for the generous and kind review. We are heartbroken that you had to make the difficult choice to postpone your wedding, and sincerely hope we can put together an amazing celebration for you in the future. Angie really is the best!! Take care!
Recommended RecommendedTerrible customer service. Tried to cancel my reservation due to the Mariners game being cancelled. The staff person said " we are losing too much money and we can't cancel the reservation. I will never stay there again. SHAME on you!!!
Frequently asked questions about Sonesta Es Suites Dublin
How is Sonesta Es Suites Dublin rated?
Sonesta Es Suites Dublin has a 4 star rating with 779 reviews.
When is Sonesta Es Suites Dublin open?
Sonesta Es Suites Dublin is open now. It will close at 6:00 p.m.
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