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SolQ
- Consumer Services
- Cedar Rapids, IA
About this business
Location details
222 Edgewood Rd NW Suite 204D, Cedar Rapids, IA, 52405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
? 0 stars if I could!We have had nothing but problems with Sol Q from the very beginning, and this has been one of the worst customer service experiences weve ever had. I would never recommend this company to anyone.We were originally quoted for 110% energy production, which turned out to be completely false. Our system was supposed to be installed and fully operational by a specific date stated in our contract, yet it was months past that deadline before the system was even connected. During that entire period, it was nearl... read more
So far everything is going well. They worked quickly and efficiently. Installation was done in a single day and they turned it on as a soon as things were approved by the electric company. All the people we dealt with were polite and professional.
Business response:
Thank you so much for taking the time to leave this thoughtful review! Im glad to hear that everything went smoothly and that our team delivered a fast and efficient installation. At SolQ, we take pride in providing professional service and a seamless experience from start to finish, so it means a lot to hear your feedback. If you ever have any questions or need support down the road, dont hesitate to reach out.
So far everything is going well. They worked quickly and efficiently. Installation was done in a single day and they turned it on as a soon as things were approved by the electric company. All the people we dealt with were polite and professional. Thank you so much for taking the time to leave this thoughtful review! Im glad to hear that everything went smoothly and that our team delivered a fast and efficient installation. At SolQ, we take pride in providing professional service and a seamless experience from start to finis... read more
Solq was fantastic to work with. They took care of everything from A-Z with our solar install. And they still ******** every know and the to.make sure everything is running well. Would recommend 10/10!
Business response:
Thank you so much for the kind words and recommendation! We're thrilled to hear that you had a great experience with SolQ. Taking care of everything from start to finishand continuing to support you afterwardis exactly what we strive for. It was a pleasure working with you, and we're always here if you need anything in the future.
Great product, great service. I do have a problem with my inverter. And I thought that could have been taken care of in a more timely manner. All in all very happy with the results.
Business response:
Hi ****, thanks for the review! We are glad that you are overall happy with your experience. I will get with my team to see how we can be better next time should a service ticket arise again.Timely support is a top priority for us, and we regret that we fell short in this instance.
Best decision I've ever made. Company delivered on everything they promised. The installers were great. They worked fast, did good work, and cleaned up after themselves. The best part is my negligible electric bills!.
SOLQ is a great company for solar panels. You are given different options. Installation was timely and efficient. Everything is explained in great detail. Greatest investment I have made.
I have been a very satisfied user of their solar installation since December of 2022. I highly recommend SolQ to anyone who wants to go solar!
Business response:
Thank you for your recommendation and continued support since 2022! We're glad to hear you're enjoying your solar system and appreciate the review!
I found SolQ a very professional company to work with. From the start of the project, to it's completion. The gentlemen that installed my system, even worked with me, with my oddball working hours.
Business response:
Thank you for your kind words and positive feedback. We're thrilled to hear that you had a great experience working with SolQ from start to finish. Our team takes pride in delivering exceptional service and accommodating our customers' unique needsincluding unconventional schedules. We truly appreciate your support and the opportunity to work with you.
Frequently asked questions about SolQ
How is SolQ rated?
SolQ has a 4.8 star rating with 460 reviews.
When is SolQ open?
SolQ is closed now. It will open at 9:00 a.m.
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