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Soft Water City Inc

4.6

About this business

We are a second generation full service water treatment dealership. We serve DeKalb County and the surrounding area. Our "hometown" customer service is second to none. Since 1972, we have grown to serve thousands of residents and businesses and grown into one of Northern Illinois largest independent dealers. 

Location details

440 Dekalb Avenue, 440 Dekalb Avenue, Sycamore, IL, 60178, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.659 reviews
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Scott Morken's profile image
Scott Morken 
recommend  Recommended
4 years ago

Great service, friendly staff! 

Robert Rios's profile image
Robert Rios 
recommend  Recommended
4 years ago

Yes, they work great and great service. 

Patricia Carter-Keller's profile image
Patricia Carter-Keller 
recommend  Recommended
5 years ago

We had a unit installed yesterday that involved some creative plumbing and re-routing of existing pipes. Our technician, Nick Panozzo was extremely efficient, courteous and respectful of our property. He wore boot covers and wiped up the few droplets of water that escaped the old unit while being carefully removed from the basement. We would highly recommend the owner, Chris Puentes and his staff to our friends and family. 

Cody Durham's profile image
Cody Durham 
6 years ago

You can buy the same equipment they sell at menards or any box store for much less . It's probabley the worse water softener valve on the market today smh 

Dan Smith's profile image
Dan Smith 
6 years ago

Great owners and great people. They are honest and fast to respond to any phone calls, questions, or service. Even if its not their own equipment. They are number one in this market for a reason. 

Cheryl Woodard-Chilson's profile image
Cheryl Woodard-Chilson 
7 years ago

Today was the second time I had salt pellets delivered by your company. Both times, I had same delivery guy and and he is so nice, smiling and so pleasant to me. Even when I placed the order, Jennifer said I could have my salt delivered today. How cool is that!!?? I love this company. It's obvious and appreciated you pride yourself on customer service. Trust me, I do not and will not take this granted. Thank you! 

Frequently asked questions about Soft Water City Inc

How is Soft Water City Inc rated?

Soft Water City Inc has a 4.6 star rating with 59 reviews. 

When is Soft Water City Inc open?

Soft Water City Inc is closed now. It will open at 8:00 a.m. 

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