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We are a second generation full service water treatment dealership. We serve DeKalb County and the surrounding area. Our "hometown" customer service is second to none. Since 1972, we have grown to serve thousands of residents and businesses and grown into one of Northern Illinois largest independent dealers.
440 Dekalb Avenue, 440 Dekalb Avenue, Sycamore, IL, 60178, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Great service, friendly staff!
Yes, they work great and great service.
We had a unit installed yesterday that involved some creative plumbing and re-routing of existing pipes. Our technician, Nick Panozzo was extremely efficient, courteous and respectful of our property. He wore boot covers and wiped up the few droplets of water that escaped the old unit while being carefully removed from the basement. We would highly recommend the owner, Chris Puentes and his staff to our friends and family.
You can buy the same equipment they sell at menards or any box store for much less . It's probabley the worse water softener valve on the market today smh
Great owners and great people. They are honest and fast to respond to any phone calls, questions, or service. Even if its not their own equipment. They are number one in this market for a reason.
Today was the second time I had salt pellets delivered by your company. Both times, I had same delivery guy and and he is so nice, smiling and so pleasant to me. Even when I placed the order, Jennifer said I could have my salt delivered today. How cool is that!!?? I love this company. It's obvious and appreciated you pride yourself on customer service. Trust me, I do not and will not take this granted. Thank you!
Soft Water City Inc has a 4.6 star rating with 59 reviews.
Soft Water City Inc is closed now. It will open at 8:00 a.m.
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