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1108 Kildaire Farm Rd, Cary, NC, 27511, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I am shocked that they even have a 3.2 star rating. I visited the location in West Waynesville, NC for a simple oil change. They put the wrong oil in my vehicle and way too much of the wrong oil. I had major issues with my vehicle and had to spend over $1000 to have my vehicle repaired at a dealership. No one at Snappy Lube was interested in helping me when I brought this to their attention. I then had to file a small claims action against Snappy Lube, I won the case with the documentation from the dealership stating the... read more
I no longer use their services. They are condescending and not very flexible. You can find better service in the area. I asked the manager if he was aware of his bad ratings and he didn't care. Another reason to look elsewhere for services. Update: On 7/8, I had the rudest service. The manager lied and gaslighted me! I asked to speak to the manager and he told me to “call corporate.” He did not supply the number or anything. I asked him about 10 minutes later who the manager is and he raised his right hand and said “I am.” ... read more
Told my son to go get an oil change. Today he went to get his oil change he asked what it was gonna be for the oil change? The young man stated $50 which we sent him $50, then my son called and said they told him $70 now. I went up to speak to them to find out why the price change? The guy under the car refused to answer the question and when I snapped to again ask the question again, he came out from under the car to proceed to inform me he is the district manager.and he discussed everything with my son. We left after servi... read more
The incident happened on March 30, 2022. I drove to the Snappy Lube #2 located on 1101 Autumn View Dr., Knightdale, NC 27545. I requested an inspection and exited my vehicle and headed toward the waiting room. I sat facing the door so I could observe my RX 400H LEXUS being worked on. One of the staff members indicated I needed a tail light and wiper blades. I asked him the price and stated it was okay to replace. I watched him open my trunk and rip the right panel with both hands and I exited the waiting room to ask him what... read more
Great knowledgeable service, kind friendly staff, I recommend to all .
Do not visit this location. They do not wear masks. The unmasked manager sat in the waiting room where customers are supposed to sit. He was aggressive and rude when asked to wear a mask. His staff approached the vehicle without a mask. I called cooperate head quarters thinking they would not support this but they do. Boycott this organization. It is dangerous of the public, their staff, and their clients.
Snappy Lube has a 4 star rating with 128 reviews.
Snappy Lube is closed now. It will open at 8:00 a.m.
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