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Smokey Bones Bar & Fire Grill

4.5

About this business

Smokey Bones Bar & Fire Grill is a bar to stop by with your friends to enjoy a live game or just to indulge in some delicious barbecues. Located on Mall Road, the bar offers burgers, sandwiches and an extensive beer and wine list to compliment the food, apart from barbecue dishes. 

Location details

7848 Mall Rd, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.54,224 reviews
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Eugenia Chavez's profile image
Eugenia Chavez 
8 years ago

Go here frequently and always get traditional bone in smoked wings which is my anti-drug; the flavor and crispiness is absolute euphoria ha. Wes is THE best server we've come across. He's prompt, chill and really friendly. Oh, and he has what looks like a freshly exfoliated face. If you want a stand up, law-abiding citizen of America server, request Wes! 

Business response:

Thanks for the feedback, Genie Chavez. We strive to provide excellent service to our customers at Smokey Bones. You really made our day today. 

Beverly Underhill Knight's profile image
Beverly Underhill Knight 
8 years ago

Xavier was the bees knees! Terrific server!!!!!! 

Business response:

Thanks for the feedback, Beverly Underhill Knight. We strive to provide excellent service to our customers at Smokey Bones. You really made our day today. 

Lucy Carole Ferguson's profile image
Lucy Carole Ferguson 
8 years ago

One of my favorite restaurants in Florence. The atmosphere is quiet and the food delicious. Xavier is my favorite server as he is always helpful and friendly! 

Business response:

Thanks for the feedback, Lucy Carole Ferguson. We strive to provide excellent service to our customers at Smokey Bones. You really made our day today. 

Brittany Madden's profile image
Brittany Madden 
8 years ago

We love going to smokey bones. The food and service is great! 

Business response:

Brittany Madden, thank you for the high star rating! 

Jennifer Lanigan-Fulwood's profile image
Jennifer Lanigan-Fulwood 
8 years ago

Delicious food as always and excellent customer service from Xavier. Couldn't ask for a better evening. 

Business response:

Thanks for the feedback, Jennifer Lanigan-fulwood. We strive to provide excellent service to our customers at Smokey Bones. You really made our day today. 

Eric Fulwood's profile image
Eric Fulwood 
8 years ago

Our food was great and our service was excellent! Our server Xavier was first class! 

Andrea Delaney's profile image
Andrea Delaney 
8 years ago

Horrible service! Decent food! We dined at your location on 9/1/16. Our server, Xavier, greeted us when we first arrived - then things went downhill. He entered the wrong appetizer so when he brought it out, we informed him it was the wrong one, to which he replied "f**k" under his breath and then said he would go reenter it. Our food came out shortly after and we asked if the appetizer was still on its way or if we could cancel it since our food had arrived. He said we could just take it home, but we didn't feel that was a ... read more

Business response:

Thank you, Andrea Delaney, for reaching out to us. Your opinion plays an integral part in our customer service. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

Talaina Mendenhall Mounce's profile image
Talaina Mendenhall Mounce 
8 years ago

We were here couple weeks ago and there were four of us. Our waiter Xavier was awesome! He was very personable, honest and friendly. And, the food was very good. 

Lucinda Chain's profile image
Lucinda Chain 
8 years ago

It was my first experience at smokey bones. My waiter was Wes he was very patient and knowledgeable to help me decide what I wanted. Very polite gentleman we will definitely be back. 

Business response:

Thanks for the feedback, Lucinda Chain. We strive to provide excellent service to our customers at Smokey Bones. You really made our day today. 

Frequently asked questions about Smokey Bones Bar & Fire Grill

How is Smokey Bones Bar & Fire Grill rated?

Smokey Bones Bar & Fire Grill has a 4.5 star rating with 4,224 reviews. 

When is Smokey Bones Bar & Fire Grill open?

Smokey Bones Bar & Fire Grill is closed now. It will open at 9:00 a.m. 

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