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Smith Mountain Building Supply

4.1

About this business

Location details

13080 Booker T Washington Hwy, Westlake Corner, VA, 24101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.143 reviews
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Tatiana Braine's profile image
Tatiana Braine 
4 years ago

I hate to leave the negative review but I have to share our experience. Smith Mountain Building Supply is The worst company we have ever deal with. Graig Miller the outside seller is responsible for our order ; we have ordered the metal material for the under the deck rain roof. 1. delivery was delaying 2 ; we have ordered and paid for 17 pieces of metal and they brought only 16 ! and one of these 16 pieces turned out to be defective . Now we are waiting for delivery the missing piece and replace the one with defect piece fo... read more

Brad Dunn's profile image
Brad Dunn 
recommend  Recommended
5 years ago

Tal Sexton is one of the best 

Roni Johnson Caron's profile image
Roni Johnson Caron 
6 years ago

Everyone is friendly and helpful. They are pleasure to deal with. 

Business response:

Thanks! 

Tony Boughton's profile image
Tony Boughton 
6 years ago

Great place for many needs! I am very pleased to have SML supply around the corner from home! 

Business response:

Thanks Tony! 

Krista Penny Hodgkin's profile image
Krista Penny Hodgkin 
6 years ago

I received top notch customer service from Maddie this morning! 

Caroline Boughton's profile image
Caroline Boughton 
7 years ago

Business response:

Thanks! 

Lyn Wimmer's profile image
Lyn Wimmer 
9 years ago

I love Smith mountain Supply.They have the friendliest staff. I especially like Vickie Hodges, she goes above and beyond in customer service. Great store and good merchandise and reasonable prices. 

Business response:

Lyn. Did you mean to gives us only a one star review? I noticed the comment was very positive. Thanks. 

Tracy Cisco Ellis's profile image
Tracy Cisco Ellis 
9 years ago
Kristi Heltzel Woods's profile image
Kristi Heltzel Woods 
9 years ago

I like the store and how convenient it is, but the music is ridiculous (hence my poor rating). I was there Saturday and very loud hip hop music was playing. I asked the employee helping me about it, and he said he didn't like it but has to put up with it. The cashier said she likes the music but has trouble communicating with customers because of the loud noise! This is not what I call professional. Music should be in the background! If it is like this the next time I come in, it will be my last time; I'll go to Capps instea... read more

Business response:

Kristi Heltzel Woods I am so sorry for your experience. I will personally look into this incident. Please message me your email so I can follow up. We have cameras with audio capture throughout our store, and store everything back 2 years. I will b…See More 

Frequently asked questions about Smith Mountain Building Supply

How is Smith Mountain Building Supply rated?

Smith Mountain Building Supply has a 4.1 star rating with 43 reviews. 

When is Smith Mountain Building Supply open?

Smith Mountain Building Supply is closed now. It will open at 9:00 a.m. 

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