Smith Chevrolet of Turlock's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Smith Chevrolet of Turlock

4.4

About this business

Location details

1601 Auto Mall Dr, Turlock, CA, 95380, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.4933 reviews
Select a rating
Jon's profile image
Jon 
8 years ago

Contacted quickly, all good 

Business response:

Hi Jon,Thanks for taking the time to share your opinion on Smith Chevrolet. We are happy to see your 5 star review! Please come here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Respectfully,Melissa CervantezInternet Sales Manager 

GuruDJ7R8's profile image
GuruDJ7R8 
8 years ago

They refused to budge on the price even though the car had damage to it, which was not disclosed to us before we drove two hours to look at it. Would not recommend them. 

Business response:

We apologize for your negative experience. At Smith Chevrolet we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Sincerely,Mel... read more

Jason's profile image
Jason 
8 years ago

Response wasn't as fast as I would have liked but they did respond, wasn't what i was looking for but they were willing to help me find what i need 

Business response:

Thank you so much for sharing your experience with us at Smith Chevrolet Cadillac. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We apologize for the late response, that will be fixed. I am sorry to hear that we did not have what you were looking for, we are always getting in new inventory and will love the chance to earn your business. Respectfully, Melissa Cervantez Internet Sales Manager 

Heavytowman's profile image
Heavytowman 
8 years ago

Response wasn't as fast as I would have liked but they did respond, wasn't what i was looking for but they were willing to help me find what i need 

Business response:

Thank you so much for sharing your experience with us at Smith Chevrolet Cadillac. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We apologize for the late response, that will be fixed. I am sorry to hear that we did not have what you were looking for, we are always getting in new inventory and will love the chance to earn your business. Respectfully,Melissa CervantezInternet Sales Manager 

Christina's profile image
Christina 
9 years ago

I had questions about the vehicle and they just directed me to their site to answer the questions... I had asked the questions due to their discription being so vague about the vehicle not to mention limited pictures.. ugggh they don't have time for me, then I guess they don't need my $. 

Isaac's profile image
Isaac 
10 years ago

very respectful. negotiable. gabe and the crew made it simple to try and buy the vehicle. 

CATHY's profile image
CATHY 
11 years ago

Friendly and helpful 

Juvanelia's profile image
Juvanelia 
11 years ago

Bought the vehicle.enjoyed doing buissness with smith and a very good sales men recommend going to smith Chevrolet first 

Chris's profile image
Chris 
11 years ago

Dealer was not very willing to budge on price. Very take it or leave it kind of attitude 

Frequently asked questions about Smith Chevrolet of Turlock

How is Smith Chevrolet of Turlock rated?

Smith Chevrolet of Turlock has a 4.4 star rating with 933 reviews. 

When is Smith Chevrolet of Turlock open?

Smith Chevrolet of Turlock is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com