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Specialize in providing the best automotive buying experience. We sell new and used cars and trucks, service all makes and models and we have a collision center on site for those needed emergencies with your vehicle. We also specialize in internet car sales and have a stellar internet team to assist all of our online customers in the buying or selling process.
6500 Auto Park Dr, Fort Smith, AR, 72908, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Poor quality used vehicle purchase and service. Dealership was all talk and would not fix the problems. Call me with any questions before you make the same mistake (479-285-1914).
Business response:
Hey Dan, I'm sorry that you had a bad experience with us.. Call us or message me, I would like to get this resolved best I can.
I bought my first Cadillac from Orr last month. I absolutely LOVE it. My salesman, Terry Moreland went above and beyond to make sure I was happy. He is definitely an asset to Orr. Thank you Terry for the best experience with buying my car. #greatestsalesmanever
Business response:
Thank you very much for taking the time to share your experience with others! It means a lot! We appreciate you!
Ollie and Mike are the best. I have bought many new and used vehicle and have NEVER been treated as good as they have treated me. They have went way out of the way to make sure that I am a happy customer. If anyone in the Fort Smith area or anywhere in the State is looking for a great dealership and salesmen and saleswomen then look no further than ORR in Fort Smith, AR.
Business response:
Thanks so much for your review! We are thrilled that you are happy! Thank you very much for taking the time to share your experience with others! It means a lot! We appreciate you!
All I heard from them was one lie after another. I had taken my truck in after the check engine light came on and they said that they would contact the warranty company to see if the needed engine repairs would be covered. After jumping through the hoops of having the oil test completed they told me that the warranty company said it would not cover the repairs needed. I contacted the warranty company and they said they never heard from Orr. So they had lied directly to my face and that wasn't the first lie. When I called to ... read more
Business response:
We are so sorry for your experience.Please contact us so we can try to resolve this issue.Your complete satifaction is our #1 goal.Thank you
Business response:
Hi Virginia.Thank you for your input.What can we do to make this a 5Star?
After being treated less than a person at a nother car dealership went to Orr Maxx hope Spirit already broken I can honestly say they went Far and Beyond what they should have ever went from the sales manager to the salesperson to the finance guy wonderful wonderful people to work with honest people to work with never made empty promises got me in the vehicle I wanted in the price range that I was wanting would absolutely recommend this place to anyone would definitely go back a second time and if you go ask for David Willia... read more
Business response:
This is so great to read Melissa! Thank you so much for sharing the details of your experience. We really appreciate it! & thank you for your business!
I had an excellent experience with Orr. I stopped in this past Saturday morning in search of a newer vehicle. With the help of salesman Cody Zolliecoffer, I was handed the keys to my new Chevy Camaro within a very short time of being there. Cody was a heck of a car salesman and I would recommend him to anyone looking to purchase a vehicle. I definitely will be back to Orr with my purchase of another vehicle in the future.
Business response:
Awesome! So happy you had such a great experience with us! We appreciate you and your business!!
Smith Chevrolet-cadillac has a 4.2 star rating with 454 reviews.
Smith Chevrolet-cadillac is open now. It will close at 7:00 p.m.
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